NetBrain - Salesforce Administrator
Requirements
• 2–4 years of hands-on experience administering Salesforce, including configuration of objects, fields, flows, and validation rules. • Strong understanding of Salesforce platform capabilities, including Sales Cloud and/or Service Cloud. • Strong understanding of the Opportunity sales cycle and sales processes. • Experience with declarative automation tools such as Flow (preferred) and the ability to migrate automation from Process Builder to Flows. • Familiarity with Salesforce CPQ, including product setup, pricing rules, and approval processes (preferred). • Working knowledge of data management practices, including data imports, exports, and data quality maintenance. • Experience managing user access, sharing rules, roles, profiles, and permission sets. • Agentforce and Data Cloud knowledge is a plus. • Strong troubleshooting and problem-solving skills with the ability to support end users and resolve system issues. • Ability to gather business requirements and translate them into scalable Salesforce solutions. • Excellent communication skills and ability to collaborate with cross-functional teams. • Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer • Stationary Tasks: Sitting for extended periods, remaining in a stationary position
Responsibilities
• Support multiple concurrent Salesforce initiatives by configuring and maintaining the platform, including creating and modifying objects, fields, page layouts, validation rules, and flows. • Administer and enhance Salesforce functionality using declarative tools such as Flow, converting Process builders to Flows and standard configuration features to meet business requirements. • Assist in managing CPQ by maintaining product configurations, Product Rules, Pricing Rules, and approval processes. • Experience with system integrations, including the ability to manage and support integrated applications across platforms. • Collaborate with users and stakeholders to gather enhancement requests, translate them into functional solutions, and implement improvements within Salesforce. • Support user experience improvements by configuring Lightning pages, dynamic forms, and layouts. • Perform system testing to validate configurations, ensure data integrity, and confirm that enhancements meet business needs. • Troubleshoot issues, perform root cause analysis, and resolve bugs or escalate when necessary. • Maintain data quality, security, and access controls, including roles, profiles, and permission sets. • Document configurations, processes, and user guides to support ongoing system usage and training. • Assist with release management, deployments, and sandbox testing activities.
Benefits
• Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company. • For this role, the estimated base salary is $78,000 - $93,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process. • The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy. • NetBrain invites all interested and qualified candidates to apply for employment opportunities.
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