Binance - APAC Merchant Operations - P2P

Remote - Taiwan, Taipei / Hong Kong / Asia / UAE, Dubai / Australia, Sydney5mo ago

Remote Senior APAC Cryptocurrency Fintech Commodities Broker CXO Product Marketing Market Research SQL Excel

Requirements

• Bachelor’s degree in Business, Finance, Engineering, or related fields. • 5~8 years of experience in P2P operations, marketplace operations, fintech, payments, or crypto. • Strong understanding of P2P ecosystems, marketplace dynamics, or payment industry models. • Bilingual English and Chinese are required to be able to coordinate with overseas partners and stakeholders. • Self-driven, proactive, and comfortable pushing initiatives independently—not just executing tasks. • Strong analytical skills with Excel/SQL familiarity. • International mindset and ability to operate in fast-paced, high-pressure environments. • Experience managing merchants or payment partners. • Knowledge of anti-fraud, transaction monitoring, or operational risk. • Familiarity with APAC regulatory environments for fiat/P2P products. • Passion for blockchain and emerging financial technologies.

Responsibilities

• Oversee daily P2P performance across key APAC markets, ensuring healthy liquidity, strong order success rates, and an excellent user experience. • Manage the merchant ecosystem end-to-end, including onboarding, vetting, performance review, incentive programs, and quality improvement. • Identify operational bottlenecks and drive data-backed improvements for marketplace efficiency and transaction growth. • Support the rollout of new P2P features, especially China-first pilots that scale to global markets. • Collaborate with product, risk, compliance, marketing, and support teams to ensure safe and effective marketplace operations. • Monitor key metrics such as spreads, liquidity depth, completion rates, cancellations, and fraud trends. • Research APAC P2P market conditions, payment methods, and user behaviors to inform operational strategy.