hims-and-hers - Sr. Platform Engineer
Requirements
• 5+ years as a DevOps, SRE, Software, or Platform Engineer building and operating services and the tooling around them • Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent years of experience • Production experience with Backstage (or a similar developer portal), service catalogs, and software templates • Depth in cloud + containers (e.g., AWS, Kubernetes, Istio), infrastructure‑as‑code (Terraform or similar), and CI/CD • Proficient coding skills in at least one of TypeScript/JavaScript, Go, Java, or Python and familiarity with multi‑repo change management • A product mindset with empathy for developers; you seek feedback, simplify workflows, and bias toward adoption • Experience enabling AI-assisted software delivery at scale, building agent-ready platform workflows, policy-as-code guardrails, and automated review/remediation pipelines for AI-generated code (especially infrastructure as code) • Proven track record making platforms that developers choose to use self‑service workflows, templates, and documentation that accelerate delivery • Experience leading large-scale dependency and framework upgrades across many repos/services (e.g., automated PRs, codemods, or templated migrations), with safe rollout and measurable adoption • Hands‑on with observability (Datadog Preferred but Prometheus/Grafana, OpenTelemetry will all work) • Security-first mindset and experience with secrets management, IAM/least privilege, container scanning, etc • Comfortable with RFCs, technical writing, and leading cross‑org programs • OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.
Responsibilities
• Maintain and extend service provisioning foundations: Keep Backstage-based service templating healthy for greenfield use cases. Contribute to our growing service catalog layer: a YAML-backed, AI-enriched registry exposed via REST API and MCP, designed to be queryable by both engineers and agentic systems • Build and scale agent golden paths: Evolve our agentic infrastructure from experiments to standard architecture. Treat AI agents as first-class platform users: defining deployment standards, and building the guardrails that let teams ship agents safely and consistently • Drive service mesh adoption: Lead the rollout and standardization of Istio across the fleet: covering mTLS, traffic shaping, and policy enforcement and build the golden paths and runbooks that make mesh adoption straightforward for product teams • Establish platform guardrails: Define scorecards/insights and CI policies (lint, contract checks, security baselines) that raise signals and make it easy for teams to get to “green” • Own core platform components: Design, build, and operate Kubernetes, IaC (e.g., Terraform), CI/CD pipelines, service templates, runtime addons, and shared libraries with SLOs and clear runbooks • Work closely with product teams: Partner with a rotating set of squads to co‑design golden paths, collect feedback, remove friction, and measure adoption and impact • Lead migrations and deprecations: Plan and execute multi‑repo changes (API versioning, SDK upgrades, framework/runtime bumps) with clear comms, docs, and safe rollout strategies • Measure what matters: Instrument developer experience and delivery metrics; use data to prioritize and iterate the platform roadmap
Benefits
• $140K – $165K • Offers Equity • The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant. • Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. • This job has application limits • To ensure that we can give proper consideration to everyone who's excited about joining Hims & Hers, we ask that you please only apply to a specific role once within a 60-day period. If you weren’t selected this time, you are welcome to check back and reapply after 60 days. • We truly appreciate your interest in Hims & Hers and look forward to staying connected! • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Candidate Information • LinkedIn Profile URL • If you don't have a LinkedIn profile, please write NA • or drag and drop here • Have you worked with Istio specifically in a production environment? • What technologies have you used for cloud infrastructure and CI/CD in your most recent role (e.g., AWS, Kubernetes, Terraform, GitHub Actions, CircleCI) and which programming languages are you most fluent in? • Have you led or been heavily involved in an Istio rollout across a fleet of services? What were the biggest challenges and how did you drive adoption with product teams who were resistant or unfamiliar? • What AI tools do you use day-to-day in your work and how have they changed the way you build or operate platform infrastructure? • Are you legally authorized to work in the U.S. without restriction for any employer? • Will you now or in the future require immigration sponsorship by Hims & Hers in order to work for Hims & Hers in the U.S.? • Have you previously worked for hims & hers as an employee or contractor/consultant? • This includes any subsidiary companies, including but not limited to Apostrophe or Honest Health. • Recruiting Privacy Policy • Submit Application • Hims & Hers may use Artificial Intelligence with this application. Learn more.
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