chromatic - Legal Operations Manager
Requirements
• Experience as a paralegal, legal operations professional, contract manager, legal counsel, or similar legal support role, ideally in a SaaS, a law firm or technology company. • Comfortable reviewing standard contracts and identifying when something needs to be escalated. • Familiarity with SaaS agreements, NDAs, DPAs, order forms, vendor agreements, and security or privacy-related contract terms. • Experience coordinating with external counsel and translating legal guidance into clear business recommendations. • Highly organized, detail-oriented, and comfortable building processes, systems, templates, and documentation from scratch. • Clear and practical communicator who can work cross-functionally with Sales, Customer Success, Security, Business Operations, and leadership. • Paralegal certification, legal operations experience, or legal training. • Experience working with GTM teams on customer contract review. • Experience creating clause libraries, contract playbooks, intake forms, or approval workflows. • Familiarity with SOC 2, GDPR, CCPA, vendor due diligence, security addendums, or privacy-related contract review. • Salary Range: US$155K - US$171K + equity. Learn more about our compensation philosophy here https://www.notion.so/Chromatic-s-Compensation-Philosophy-bc0b2c567f6e44ac8d2ada3003404a93?pvs=21. For a list of our other benefits & a peek into life at Chromatic, visit our careers page https://www.chromatic.com/company/careers.
Responsibilities
• SUPPORT CONTRACT REVIEW & COUNSEL COORDINATION • Review edits to agreements, including NDAs, DPAs, customer subscription orders, terms of service, vendor agreements, and security addendums. • Identify legal or business risks and escalate custom, novel, or higher-risk language to external counsel when needed. • Coordinate with external counsel on complex matters and summarize key risks, recommendations, and decisions for internal stakeholders. • Help the GTM team keep contract reviews moving while maintaining consistency with company policies. • BUILD LEGAL OPERATIONS INFRASTRUCTURE • Build and maintain foundational legal operations processes, including contract tracking, intake workflows, document organization, and approval processes. • Organize existing legal documents so contracts, templates, accepted language, deviations, obligations, renewals, and approvals are easy to find. • Create and maintain contract templates, clause libraries, fallback language, and internal playbooks to reduce repetitive review. • Improve how legal work is managed across tools like Google Drive, PandaDoc, HubSpot, Notion, and any new tools the function may need. • SUPPORT VENDOR REVIEW & CONTRACT-RELATED RISK • Review vendor agreements for new software and service purchases as needed. • Support customer and vendor contract requirements tied to security, compliance, and insurance documentation. • Help internal teams understand when legal review is needed and how to route requests through the right process.
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