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volta - Accounts Receivable Specialist

London, UK3d ago

In Office Mid EMEA Payments Senior Care Accounts Payable Specialist Accounts Receivable Reporting Customer Success Close Documentation

Requirements

• 2+ years of experience in accounts receivable, billing, or a similar finance role • Solid understanding of accounting principles as they relate to receivables, invoicing, and cash application • Strong attention to detail and accuracy when handling financial data and customer accounts • Good communication and interpersonal skills, comfortable following up with customers on outstanding payments • Experience with accounting or billing software (e.g., NetSuite, QuickBooks, or similar) • Strong organizational skills, able to manage a high volume of invoices and accounts simultaneously • A proactive, problem-solving approach to resolving payment discrepancies and disputes • Comfortable working cross-functionally with Sales, Customer Success, and Finance teams

Responsibilities

• Generate and issue accurate customer invoices in line with contract terms and billing schedules • Monitor accounts receivable balances and follow up proactively on overdue payments • Apply incoming payments accurately and in a timely manner, resolving any discrepancies with customers or internal teams • Reconcile customer accounts regularly, investigating and resolving billing disputes or discrepancies • Partner with Sales and Customer Success to resolve customer billing queries and support smooth renewals • Maintain accurate and up-to-date customer records within the accounting or billing system • Support month-end close by preparing accounts receivable reports, aging schedules, and reconciliations • Assist with the accounts receivable elements of audits, providing documentation and supporting analysis as needed • Identify opportunities to improve the efficiency and accuracy of the invoicing and collections process