payscale - Total Rewards Coordinator
Requirements
• 0–2 years of experience in HR, benefits, compensation, or related administrative / operations work • Hands-on exposure to U.S. leave policies (FMLA, ADA, and at least one state PFML/disability program) • Strong attention to detail and comfort working with data in Excel / Sheets • Demonstrated discretion handling confidential employee information • Clear written and verbal communication; service-oriented • Ability to manage multiple deadlines across concurrent programs • Must be US-based • Experience supporting or preparing leave/payroll files, or multi-state US benefits and leave • Exposure to an HRIS and / or compensation or benefits administration tools • Prior experience in a SaaS / technology environment • Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter. • In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs. • If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: • High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal. • Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc. • When it matters (usually no more than a few times a year) we take the time to gather for in-person events. • Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.
Benefits
• First point of contact for routine employee benefits and leave questions; triage and escalate complex or sensitive cases • Process enrollments, life-event changes, and terminations in coordination with vendors and payroll • Support open enrollment logistics, timelines, and employee communications • Reconcile benefits invoices and flag discrepancies for review • Maintain benefits and leave documentation and employee-facing guides • Growth path: build toward preparing and owning the leave-of-absence payroll file. As well as outline leave-of-absence cases end to end • Total Rewards operations & administration • Maintain Total Rewards trackers, shared files, and process documentation (working in shared/collaborative formats) • Respond to Tier-1 Total Rewards inquiries via the support queue; route what needs specialist attention • Coordinate vendor communications, meeting logistics, and follow-ups • Support compliance recordkeeping (e.g., ACA data, required notices) under review • Pull, validate, and format data for recurring reports and dashboards • Maintain job and range data in the compensation system, including support on the job library / job catalog, and keep data hygiene high • Assist with survey submissions and market data collection • Prepare and format benchmarking data for analyst review • Support annual merit and mid-year promotion cycle logistics (data prep, tracking, file management) • Draft components of offer and compensation communications under guidance • All around awesome culture where together we strive to live our 5 values: • Data informed decision making. • Customer first. Always. • Succeed together. • Relentless about results. Obsessed with excellence. • Lead the change. Shape the standard. • An open and inclusive environment where you’ll learn and grow through programs and resources like: • Monthly company All Hands meetings • Regular opportunities for executive leadership exposure through things like AMAs • Access to continued learning & development opportunities • Our commitment to a continuous feedback culture which allows us to drive performance and career growth • A growing network of Employee Resource Groups • Company sponsored volunteer hours
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