easyllama.com - Staff Software Engineer, Platform
Requirements
• AI platform and LLM infrastructure • Observability, monitoring, and reliability • Platform security and scalability • If you enjoy solving difficult technical problems, building systems that scale, and enabling other engineers to be more productive, we’d love to talk. • 10+ years of professional software engineering experience. • Expert-level Ruby on Rails experience building production SaaS applications. • Strong React experience and the ability to work across the full stack. • Extensive experience designing distributed systems and service-oriented architectures. • Deep experience with Kubernetes, Docker, AWS, and cloud-native infrastructure. • Strong experience building and operating CI/CD pipelines and modern developer tooling. • Experience owning production infrastructure with high availability and reliability requirements. • Experience designing and maintaining APIs and enterprise integrations. • Strong understanding of SQL, database design, caching, background processing, and notification systems like email and SMS. • Experience leading complex technical initiatives across multiple teams without direct people management. • Excellent debugging, communication, and architectural design skills. • A builder’s mindset with strong ownership and a passion for creating platforms that enable other engineers to move faster. • Experience building AI-native products or internal AI platforms. • Experience with LLMs, AI agents, prompt engineering, RAG, vector databases, and evaluation frameworks. • Experience with Stripe or other subscription billing platforms. • Experience with Infrastructure as Code (Terraform, Helm charts, etc.). • Experience with event-driven architectures and distributed messaging systems like RabbitMQ, SQS, or NATS. • Experience working at a high-growth B2B SaaS company. • Experience with SOC 2, cloud security, and compliance best practices. • Open-source contributions or a track record of technical thought leadership.
Responsibilities
• Own the technical roadmap for Platform Engineering. • Architect, build, and operate highly scalable backend services using Ruby on Rails. • Design and operate our Kubernetes infrastructure, cloud architecture, and deployment pipelines. • Improve developer productivity through CI/CD, automation, internal tooling, and engineering best practices. • Build and evolve the platform powering our AI products, including LLM orchestration, agent infrastructure, prompt management, evaluation pipelines, model routing, and AI observability. • Own our billing platform, including subscriptions, licensing, payments, usage metering, invoicing, and Stripe integrations. • Design and maintain secure, scalable integrations with HRIS platforms, identity providers, and enterprise customers using REST APIs, OAuth, SAML, SCIM, and webhooks. • Build best-in-class observability through logging, metrics, tracing, alerting, and performance monitoring. • Improve the scalability, security, reliability, and operational excellence of our platform. • Lead architectural decisions that impact multiple engineering teams. • Mentor engineers through technical leadership, design reviews, and engineering best practices. • Diagnose and resolve complex production issues across infrastructure, applications, and distributed systems. • Help establish and grow the Platform Engineering function as EasyLlama scales.
Benefits
• $163K - $185K + Bonus • Competitive employer-sponsored health insurance • 401(k) + company matching • Professional development reimbursements • Flexible, fully remote environment • Quarterly remote work stipend • The EasyLlama herd is fully remote, with employees distributed across the US. We are currently hiring in the following approved* states: • CA - California • CT - Connecticut • MA - Massachusetts • NJ - New Jersey • NC - North Carolina • PA - Pennsylvania • WA - Washington • EasyLlama reserves the right to change the list of approved states at anytime. • To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! • At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion. • Applies to full time (W2) employees.
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