AI Solutions Lead

unionUnited States$120k – $170k+ Equity5d ago

Upload My Resume

Drop here or click to browse · PDF, DOCX, TXT

Apply in One Click

Requirements

Deep expertise in AI workflows, data pipelines, and cloud environments is required to guide customers through complex integrations.
Experience troubleshooting challenges related to production-grade AI systems for end users of Union Cloud platform and Flyte project.
Ability to build strong cross-functional relationships with internal technical teams as well as external stakeholders, including executive decision-makers.
Skill in designing strategic account plans focused on adoption milestones, usage expansion, and revenue growth within a land-and-expand model framework.
Experience partnering directly to help customers optimize workflows for production use cases is necessary.
Proficiency in translating real-world customer challenges into actionable feedback that informs product development roadmap priorities at Union Cloud platform and Flyte project.
Skillset includes tracking customer health, identifying signs of friction or opportunity within the AI ecosystem, and developing engagement strategies across technical and executive stakeholders to drive renewals and commercial growth for Union's product capabilities.

Own and drive strategic account plans focused on adoption milestones, usage expansion, and revenue growth in a land-and-expand model.
Partner with internal technical teams to help customers design and optimize workflows for production-grade AI systems.
Own end-to-end customers outcomes and value from Union. Guide customers through onboarding and integration, troubleshoot challenges, drive product utilization, and provide timely, effective expertise to resolve complex issues.
Translate real-world challenges from customer environments into actionable feedback for our product and engineering teams.
Track customer health, identify signs of friction or opportunity, and develop engagement strategies across both technical and executive stakeholders.
Drive renewals and commercial growth by aligning our product capabilities with evolving customer needs and identifying upsell or cross-sell pathways.
Facilitate technical enablement content creation—reference architectures, debugging guides, cookbooks, and tutorials—to scale your impact.
Lead customer touchpoints such as roadmap sessions, architecture reviews, QBRs, and executive briefings to ensure we remain aligned with customer goals and value realization.
Serve as the internal voice of the customer in planning, prioritization, and go-to-market alignment.

At Union.ai we know that employees who feel their best can build amazing things and we are proud to offer best in class benefits that will continually evolve and grow as the needs of our employees do. Benefits may vary based on country.
Excellent medical - We pay 100% of your premiums and 90% for your dependents
Generous dental and vision plans- We pay 90% of the premiums for you and your dependents
Meaningful equity in the form of options – all employees are owners here
Unlimited time off + 12 company holidays
401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%
16 weeks paid parental leave for primary and secondary caregivers
Flexible work schedule (some restrictions apply)
For in office employees: Lunch provided onsite and well stocked kitchen with snacks and drinks.
We believe that our differences are what bring us together to achieve truly special outcomes. We strive to be inclusive and focus on building teams that embody that quality too. Union.ai is an equal-opportunity employer and we encourage you to apply, even if your experience doesn’t align exactly with our job description.