iHerb - Director, Product Management - Global Store Discovery

• Proven experience owning large-scale customer-facing digital discovery experiences across web and mobile platforms. • Strong expertise in ecommerce search, browse, navigation, personalization, and conversion optimization. • Deep understanding of search relevance, ranking systems, filtering/faceting, and AI-powered search technologies. • Experience leading global product initiatives across multiple international markets. • Demonstrated success managing cross-functional teams and influencing executive stakeholders. • Strong analytical skills with experience using experimentation frameworks and product analytics tools. • Excellent communication, prioritization, and organizational leadership skills. • High degree of accuracy and attention to detail • Excellent organization skills and ability to multi-task • Preferred: • Experience in high-growth ecommerce, retail, marketplace, or consumer technology companies with global scale. • Familiarity with AI/ML-powered search, recommendation systems, and personalization platforms. • Experience with mobile app ecosystems and mobile discovery optimization. • Knowledge of SEO best practices including site architecture, structured data, and content discoverability. • Experience with merchandising systems, promotional platforms, and content management at scale. • Equipment Knowledge: • Is there any equipment that is must to know • Experience with Microsoft Office Suite (Word, Excel, PowerPoint) • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred • Generally requires 12+ years of Product Management experience, including leadership roles in e-commerce, digital retail, or consumer technology platforms with a focus on discovery, search, or shopping experiences. • Bachelor’s Degree required. MBA or advanced degree preferred. • Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. • Judgment/Reasoning Ability: • Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical Demands: • Physical Demands: • Work Environment: The noise in the work environment is usually moderate. Other factors are: • Work Environment: • Hectic, fast-paced with multi-level distractions • Professional, yet casual work environment • Office / Warehouse environment • Ability to work extended hours as required • Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. • Anticipated Pay Scale: • $204,000—$250,000 USD • Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. • Staffing Agency Submission Notice • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · • Embrace Diversity & Inclusion · Strive for Simplicity • iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.