Sr. Program Manager
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Requirements
• Must have experience with Custom Software or Cloud infrastructure programs/projects • Experience working with or for state government agencies, with solid understanding of government contracting, compliance, and importance of audit trails • Experience with leading and growing agile development teams and the challenges of managing a project at scale, whether you inherited that team or built it from scratch • Ability to demonstrate experience leading large-scale projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale • Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery • You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients • Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies • You are highly organized and care deeply about building and growing a sustainable, culture-conscious business • A strategic approach to delivery planning and contract management over the medium-term and long-term • An iterative approach to execution that emphasizes rapid team progress • Ability to maintain broader situational awareness beyond the immediate team • Excellent written and verbal communication skills • Previous experience in managing Paid Family Leave Benefits Programs, either in-house or as a vendor • Experience working closely with or inside state government (or local government of major cities like NYC, LA, Chicago, or Houston) • Proven track record of building and leading high-performing, agile technology teams of 50+ staff • Experience launching new production systems with high public visibility • Experience with long term, complex, and ambiguous IT modernization efforts • Experience with using common project management tools like Jira and Confluence • Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders • Experience managing projects that provide production operations and support alongside ongoing product/feature development • $140,000 - $157,000 a year • All roles at Nava require the following: • Legal authorization to work in the United States • Ability to meet any other requirements for government contracts for which candidates are hired • Work authorization that doesn’t require visa sponsorship, now or in the future • May be subject to a government background check or security clearance, depending on the contract
Responsibilities
• Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level • Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances) • Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently • Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your program accordingly with surge contract line item numbers (CLINs), option years, and negotiations with subcontractors • Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery • Support the creation of delivery environments built on mutual trust between government partners and our team • Scale efforts through a team of project managers and other functional delivery leads • Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications • Set and uphold standards for delivery excellence and client service • Participate in developing on and delivering company objectives and key results • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care • We have fully remote options if you reside in one of the following states: • Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin • If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. • Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. • We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. • Equal Employment Opportunity • Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.
Benefits
• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan