LiveKit - Staff GTM Systems Engineer
Requirements
• Extensive engineering experience in GTM or business systems, including owning a GTM stack's architecture end to end — build-vs-buy calls, vendor evaluations, and systems designed for a multi-year horizon. • Deep, hands-on Salesforce expertise — you understand the data model, have built complex flows and automation, and you think about it as an engineering system, not an admin tool. This is the primary bar. • HubSpot experience in a marketing context, including the HubSpot-Salesforce sync and what breaks and why. • Technical depth beyond the UI — you've built integrations with APIs, webhooks, and event streams, and you know when a native tool (a Flow, a Clay table, a HubSpot workflow) is the right answer versus when it's time to write code. • Agentic workflow experience — you've designed and deployed AI agents that act on GTM data in production. • Strong change management practices — you've shipped changes to live systems while protecting active deals and campaigns. • Experience influencing senior stakeholders — translating business strategy into system requirements and roadmaps. • A history of mentoring engineers, from early-career to senior. • Salesforce CPQ: approvals, order forms, discounting rules, and the closed-won-to-billing path. • SQL and data modeling fluency; familiarity with a warehouse-centric stack (BigQuery, Snowflake, dbt, reverse ETL). • Experience with billing platforms (Stripe, Zuora, Maxio) and the handoffs between GTM systems and billing. • Experience managing a GTM tooling budget or vendor portfolio. • Experience as a technical lead on a GTM or business systems team. • OUR COMMITMENT TO YOU • An opportunity to build something truly impactful to the world • Contribute to open source alongside world-class engineers
Responsibilities
• Own the architecture of the GTM systems stack: define how Salesforce, HubSpot, enrichment, sales intelligence, billing, and the data platform fit together, and write the technical strategy that guides how it evolves. • Lead build-vs-buy and procurement decisions: evaluate vendors, run proofs of concept, assess security and integration fit, and partner with Director of GTM Systems and Analytics, Finance, Legal, and IT on selection and renewals. • Shape the GTM systems roadmap with senior leaders across Sales, Marketing, RevOps, Finance, and Engineering: align on requirements, sequence investments, make clear tradeoffs, and lead cross-functional initiatives to completion. • Own Salesforce as the engineering system of record for revenue: data model, flows and automation, validation rules, field governance, and access control. • Own HubSpot for campaigns and lead generation, along with the HubSpot-Salesforce sync — so leads, contacts, and engagement signals reach the revenue pipeline without drift or silent failures. • Build and maintain integrations across the GTM stack, and partner with GTM Analytics Engineering on reliable data flows to the central data platform. • Design and deploy agentic workflows that consume GTM data, surface actionable signals, and automate manual operations — and set the patterns and guardrails others build on. • Establish observability and change management for critical GTM systems: alerts, dashboards, and runbooks; reviewed code changes, documented config, and rollback paths. • Mentor engineers across experience levels and set the technical standards for the team. • Partner with the Billing Systems Engineer to automate the CPQ-to-Billing handoff.
Benefits
• Flexible vacation policy
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