Convene Hospitality Group - National Sales Director, Agency

• ● Own and manage a portfolio of preferred agency partners acting as their primary CHG contact and driving wallet share growth across the Convene and etc.venues portfolio through a variety of strategic activities and quarterly business reviews. • ● Maintain preferred agency agreements delivering on commercial objectives, identifying opportunities to deepen engagement, satisfaction, long term commercial performance and unlock new buying contacts within each organisation. • ● Develop and execute account growth plans aligned with agency business objectives to proactively grow revenue and increase conversion. Look at preferred agencies retention through a structured account management approach, tracking performance against targets and identifying gaps or opportunities within each account. • ● Research and target new agency relationships to supplement the preferred portfolio identifying buying influences, assessing competitor landscape, and building a pipeline of agencies with potential for preferred partner status. • Identify opportunities and qualify sales leads from agencies for account expansion, cross selling and strategic partnerships. Undertake meeting (on and offsite), deliver engaging educational presentations. • ● Act as a trusted advisor for agencies and resolve any escalated client issues in a timely manner and ensure service excellence across CHG. • ● Serve as CHG’s strategic Lead contact for agency association memberships (including BEAM and others), using these relationships to strengthen CHG's brand positioning and surface new commercial opportunities. Communicate relevant industry news to the commercial team. • ● Maintain regular, targeted marketing communications with agency partners and prospects, liaising with the Brand Marketing team & Sales/Revenue team on relevant campaigns and content. • ● Own internal communication and organisation of all agency agreements, commercial deliverables and account activity, ensuring full transparency across the sales team. • ● Assist with and participate in corporate hospitality and promotional activities both internal and external to strengthen agency relationships. • ● Use Hubspot for daily targeted outreach, support team members in handling enquiries as required, and maintain Hubspot to ensure data accuracy for reporting, marketing, and pipeline management. • ● Adhere to CHG's sales processes and guidelines at all times • ● Undertake reasonable ad hoc requests as directed by the Director of Operations or Director of Sales. • Financial & Commercial Reporting • ● Maintain accurate account data for preferred agency accounts in ConveneOS. • ● Assist with the preparation of statistical data, information, and management reporting relating to sales. • ● Adhere to the company's credit control and T&C guidelines. • ● Be aware of CHG's purchasing policies and guidelines. • ● Maintain awareness of competitor activity and market pricing, providing regular intelligence to inform CHG’s commercial positioning within the agency channel.