TrueML - Client Support Specialist
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• A Precision-Oriented Professional: You follow instructions precisely and take pride in the accuracy of your work. • A Skilled Communicator: Your writing is always professional, polished, and clear. • A Multitasking Pro: You stay calm under pressure and can pivot between tasks without losing your place or your focus. • Tech-Savvy: You’re proficient in Microsoft Office or Google Workspace and CRM tools. • A Reliable Teammate: You understand that your role is critical to the team’s success and you show up ready to support the mission every day. • Experience: 1–3 years of administrative or client service experience in collections, fintech, or financial services. • Skills: Excellent verbal/written communication and strong organizational habits. • Tech: Proficiency in standard office software (Excel/Google Sheets is a must) and CRM tools. • $21 - $21 an hour
Responsibilities
• Coordinate & Communicate: Act as a primary point of contact for client inquiries, ensuring all professional correspondence is handled with clarity and speed. • Data Integrity: Manage and audit client accounts with a high degree of accuracy. • Administrative Support: Assist leadership with report generation, document management, and ensuring compliance across multiple digital platforms. • Workflow Management: Manage multiple tasks simultaneously, ensuring that deadlines are met and nothing falls through the cracks. • Empower Collections: Assist collections specialists with settlement offers and account notations.
Similar Jobs
No credit card. Takes 10 seconds.