Karat - Principal Client Advisor
Requirements
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Responsibilities
• As a Principal Client Advisor, you will support customers through their entire customer lifecycle by delivering hiring and analytical expertise that allows them to transform their hiring processes into a competitive advantage. In keeping a close relationship with your book of business, you will be responsible for the continued expansion of their accounts. • This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events. • Serve as the strategic advisor for the Company's most sophisticated enterprise clients, managing complex, multi-stakeholder relationships and delivering high-impact solutions that drive transformational outcomes. • Lead strategic growth initiatives for a portfolio of high-value enterprise accounts, consistently driving exceptional YOY revenue growth through renewals and expansions. • Cultivate executive-level relationships across your portfolio of enterprise clients, positioning the Company's solutions to address complex organizational challenges and achieve measurable business impact. • Analyze various performance data sets and metrics, continuously providing insights that ensure clients make informed decisions throughout their Company partnership. • Work closely with other GTM teams to develop and execute account strategies that maximize opportunities for growth within the client account. • Act as the client's voice within the Company, representing their feedback and needs to relevant teams, such as product, marketing, solutions, and customer experience. • Partner with senior stakeholders across divisions to drive organizational change management, building consensus on hiring process improvements and establishing shared goals, success metrics, and accountability frameworks. • 10+ years of strategic or technical account management for enterprise-sized clients or management consulting experience • Success in fast-paced, high-growth, and quick-change environments preferred • Proven track record managing complex, multi-stakeholder relationships at Fortune 500 or similarly large enterprise organizations • Experience driving upsell/expansion revenue while maintaining high retention rates in a B2B SaaS environment • Strong consulting background or demonstrated ability to influence C-level stakeholders and drive organizational change (technical leaders a strong plus) • History of managing large-scale technology implementations or transformation projects • Deep expertise in building business cases and ROI analyses to justify program expansions • Strong understanding of technical recruiting, engineering operations, or related domains that impact senior technology leaders • Experience using modern sales tech stack (Salesforce, Sales Engagement Platforms, LinkedIn Sales Navigator) • This position is only available to candidates residing in the San Francisco Bay Area only. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other locations/states will not be considered at this time. • Immigration sponsorship is not available. • This role offers competitive On-Target Earnings (OTE) comprising base salary plus sales commission, along with benefits and equity. While the commission opportunity is uncapped, it is not guaranteed. • A variety of factors may influence final compensation packages, including professional background, experience, and location. Actual offers may differ from the ranges listed below. • The base salary range for this position is: • $150,000 - $180,000 USD • The annual commission target for this position is: • $90,000 - $120,000 USD
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