webai - UX Writer - 4 month contract
Requirements
• 4+ years of UX writing or content design experience in product. Strong portfolio of in-product copy across platforms (mobile, desktop, web) • Meticulous attention to detail and strong organizational skills, including information architecture • Enthusiasm for an interactive writing process: writing from scratch, editing existing copy, and considering language in the context of the experience around it • A point of view on restraint. You can defend cutting a word, and you usually want to • Ability to present and defend your writing choices in reviews, including with senior leadership, and negotiate feedback from multiple stakeholders without losing the thread • Experience leveraging UX writing systems and familiarity with industry standards • Deep fluency with AI and conversational experiences: dialogue, prompts, generated copy, chatbots, AI-driven interfaces • Comfortable with design tools like Figma and working close to prototypes, functional specs, and the real build • Strong instinct for clarity in technical or complex products • Experience developing voice systems, terminology standards, or content guidelines for a team • Background in AI, technical, developer-facing, or infrastructure products • Writing optimized for accessibility and localization • Experience creating or evaluating training data for language models • We at webAI are committed to living out the core values we have put in place as the foundation on which we operate as a team. We seek individuals who exemplify the following: • Truth - Emphasizing transparency and honesty in every interaction and decision. • Ownership - Taking full responsibility for one's actions and decisions, demonstrating commitment to the success of our clients. • Tenacity - Persisting in the face of challenges and setbacks, continually striving for excellence and improvement. • Humility - Maintaining a respectful and learning-oriented mindset, acknowledging the strengths and contributions of others.
Responsibilities
• Write end-to-end flows and in-product copy across the app: interface text, states, onboarding, system messaging, empty states, error and edge-case language • Design features alongside designers and product, from concept, not at the end. Copy and layout get shaped together • Own naming, terminology, and messaging. What things are called inside the product is a design decision, and it's yours • Develop voice and tonal guidance for features and for generated content. Our product uses AI to produce language, and that language needs a voice and guardrails the same as anything we write • Ship copy into the build. You work close to the prototype and the real product, not into a doc someone else implements
Benefits
• We strive to provide competitive benefits to all employees. The benefits listed in this posting generally apply to U.S.-based employees. For employees hired outside the United States, benefits may vary based on local law, country-specific requirements, and the employment platform or entity through which the employee is hired. • Comprehensive health, dental, and vision benefits package • Equity options • $200/month Health & Wellness stipend • Continuing Education support • $500/year Function Health subscription • Free parking for in-office employees • Flexible Time Off (FTO) • Parental leave for eligible employees • Supplemental life insurance
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