skydio - Program Manager, Major Deployments
Requirements
• 5+ years in a customer-facing program or professional services role delivering complex technical programs • Track record running multi-phase implementations that combine hardware, software, and operational process change • Strong project management fundamentals: planning, dependency tracking, risk management, execution tracking • Experience standing up new technology at customer sites, including the workflow design, documentation, and training that makes it stick • Clear writing and speaking, with equal comfort in a customer's operations meeting and an internal engineering review • Ability to diagnose and resolve execution problems independently • Hands-on experience with sUAS, robotics, or aviation-adjacent platforms • FAA Part 107 Remote Pilot Certificate - helpful on day one, but you'll have time and support to earn it after you join • Familiarity with dock-based or remote/BVLOS operations • Experience in global logistics or site security environments • Experience working alongside agile product and engineering teams on customer-driven roadmaps • What Makes You a Good Fit: • Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.
Responsibilities
• Own planning and execution for commercial deployments, from pilot through scaled rollout, including dock-based remote operations programs • Manage scope, schedule, dependencies, and risk across hardware, software, and operational workstreams - and flag the technical, regulatory, and logistical problems early, with a plan attached • Partner with customers to build the operational foundation: Standard Operating Procedures, Safety Management System inputs and operational controls, and maintenance and support plans matched to Skydio platforms • Run the handoff to steady-state operations, and confirm the customer's team is genuinely ready before you step back • Translate customer operational requirements into execution plans and clear internal deliverables • Coordinate across Mission Success, Support, Product, Engineering, and Operations • Keep customer expectations and Skydio's actual capabilities in the same place, including saying no when that's the honest answer • Support commercial expansion - early deployments, new use cases, and the groundwork for scaling them
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