Mixpanel - Senior Customer Engineer - LATAM
Requirements
• Fluency in business and conversational Spanish and English. • The ability to communicate with stakeholders at all levels—from discussing APIs with developers to organisational efficiency with CIOs. • A demonstrated track record of qualifying and selling technical solutions to executive stakeholders • 6+ years of experience in a Software-as-a-Service Sales Engineering or related role • Experience in data querying, modelling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools • Familiarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks) • A successful record of experience in sales engineering, consulting, or technical project management • Excellent written, analytical, communication, and presentation skills • Strong process and project delivery discipline • Proficiency with AI tools such as Claude, Claude Code, Gemini • The ability to travel as needed • Experience with value engineering frameworks: translating customer pain into quantified business outcomes, building ROI calculators, and leading executive-level value conversations tied to measurable KPIs • Exposure to product-led growth (PLG) environments and sales-assisted conversion motions • Background in high-growth SaaS environments (Series B–E or beyond)
Responsibilities
• Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes • Communicate and consult effectively at all levels of the customer's organisation to earn trust and influence buying decisions • Bridge the technical-business gap—working with senior stakeholders to define success for proofs-of-concept and ensuring successful execution and outcomes • Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects • Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers • Partner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results • Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business • Be the "Voice of the Prospect" by collecting feedback from potential Mixpanel customers and sharing it with the Product team
Benefits
• The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information. • Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break • please note that benefits and perks for contract positions will vary* • Culture Values • Make Bold Bets: We choose courageous action over comfortable progress. • Make Bold Bets: • Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. • Innovate with Insight: • One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. • One Team: • Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. • Candor with Connection: • Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. • Champion the Customer: • Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. • Powerful Simplicity: • We’re a leader in analytics with over 29,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT