Twilio - Software Engineer L3
Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 5+ years of experience designing and developing highly available, high-scale, secure, mission-critical cloud-native enterprise distributed systems. • Strong Proficiency in Java or Python with solid knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka). • Strong Proficiency • Cloud-Native Architecture: Hands-on experience with cloud-native infrastructure (AWS preferred), microservices patterns, and building highly resilient systems. • Cloud-Native Architecture: • AI-Augmented Development: Practical experience using AI tools (e.g., Copilot, Claude, Cursor) to accelerate software delivery. You should be comfortable discussing how you use LLMs for debugging, code synthesis, and prototyping. • AI-Augmented Development: • API Design: Experience building and maintaining high-volume public-facing APIs with a focus on developer experience. • API Design: • Data Proficiency: Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark). • Data Proficiency: • Infrastructure as Code: Familiarity with Kubernetes, Terraform, and modern CI/CD paradigms. • Infrastructure as Code: • Collaboration & Influence: Demonstrated ability to influence technical decisions within your team through strong communication and technical credibility. • Collaboration & Influence: • Desired: • Platform Thinking: Experience building "internal platforms" that enable other developer teams to move faster. • Platform Thinking: • Agentic Systems: Experience building or integrating AI agents into internal developer platforms or automated ops workflows. • Agentic Systems: • Location • This role will be remote, and based in India . • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Responsibilities
• DRAW THE OWL: Contribute Significantly to the architecture and long-term technical roadmap for the Phone Numbers Platform, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale. • DRAW THE OWL: • ACCELERATE WITH AI: Lead by example in using AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping. You will be measured on your ability to amplify your own output and the team's velocity through AI augmentation. • ACCELERATE WITH AI: • BE AN OWNER: Drive technical excellence in the team, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security. • BE AN OWNER: • WEAR THE CUSTOMER’S SHOES: Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows. • WEAR THE CUSTOMER’S SHOES: • EMPOWER OTHERS: Mentor and uplift junior and mid level engineers. Foster a culture of technical curiosity, ownership, and continuous learning. Teach the team how to move from "writing code" to "reviewing and orchestrating AI-generated logic" without sacrificing security or quality. • EMPOWER OTHERS: • RUTHLESSLY PRIORITIZE: Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term remediation. • RUTHLESSLY PRIORITIZE: • WRITE IT DOWN: Articulate technical designs and system trade-offs clearly to your team and cross-functional partners through high-quality design documents, RFCs, and collaborative discussions. • WRITE IT DOWN:
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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