kraken123 - Kraken - Design Lead (Maternity Cover)

Remote - IT3w ago

Remote Staff EMEA Payments Creative Lead Brand Designer Documentation Customer Onboarding Learning & Development Figma Governance

Requirements

• Rituals and critique culture • Documentation standards • Collaboration patterns with Product & Engineering • A team that grows sharper under your leadership • You’ll lead and mentor a talented group of UX/UI designers. Your impact will be visible in: • Designers stepping confidently into Senior and Staff scope • Stronger design judgment across teams • Clear quality standards that people respect • Immersed but pragmatic use of AI to accelerate research, prototyping, and design with modern design tools and workflows (Figma is our primary design tool). • Human-centred design processes, and knowing when to go deep vs. move fast. • Proven design systems experience in live, scaled environments (governance, adoption, dev collaboration) • Accessibility-first design embedded in production environments (WCAG and beyond) • Experience operating in regulated or high-stakes domains • Clear evidence of developing high-performing designers

Responsibilities

• A customer experience that feels like one system • You’ll lead design across: • Communications – high-volume, high-stakes messaging that builds trust and drives action • Customer Lifecycles – onboarding, servicing, retention, and key inflection moments • Financials & Commercials – billing, payments, tariffs, credits, and complex commercial workflows • Frontend platform experiences – the shared foundations that make consistency and speed possible • Beyond developing great and intuitively designed products, you’ll ensure the entire ecosystem makes sense across end customers, enterprise users, and operational teams. • Coherence at scale (without turning into the design police) • You’ll partner with our Frontend Engineering team to build foundations that allow teams to move faster because of them. • Strengthen Kraken’s design system • Increase reuse across product lines • Embed accessibility from the start • Reduce fragmentation and improve governance without slowing teams • Scaling clarity in how design operates • 💜 Your team: leading a group of thoughtful, talented, and supportive UX/UI designers. • 💖 The wider Tech team: friendly, collaborative, and deeply knowledgeable people. • 💚 Our users: close access to Ops and customer teams for research, testing, and real-world feedback. • 📚 Level-up days: one full day each month dedicated to learning and personal development. • 🍿 Design talks: share ideas, experiments, and learnings or just enjoy and be inspired. • 🧖‍♂️ Spa days: monthly time to focus on small improvements, experiments, or quick wins for users (plus free lunch!). • ✨ …and plenty more. Join us and help shape the future of design at Kraken. • Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. • Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!