sonatype - Senior Solutions Delivery Engineer- DevOps
Requirements
• You are a US Citizen • At least 8 years of experience in DevOps, cloud engineering, software delivery, or related work. • Knowledge of repository management, artifact workflows, CI and CD tools, containers, and orchestration. • Familiarity with AWS, Azure, or Google Cloud, modern build ecosystems, and SDLC. • Ability to work with Groovy, Bash, Python, Helm, or YAML when required. • Ability to lead customer engagements with clear communication, documentation, and ownership. • Demonstrated experience providing delivery leadership, peer guidance, or escalation support within a regional or team-based delivery environment. • Experience with migration or modernization projects. • Exposure to enterprise DevOps, software security, or supply chain practices. • Experience working with global, cross-functional teams. • Familiarity with SaaS delivery models or cloud-based deployment patterns. • ## Things That We Are Proud Of • 2025 Visionary in Gartner® Magic Quadrant™ for Application Security Testing! • 2025 AI Compliance Solution of the Year - AI Breakthrough Awards • 2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology • 2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report) • Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024 • Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year." • SD Times: Best in Show Security • Fast Company Best Workplaces for Innovators 2024 • The Herd Top 100 Private Software Companies 2024. • Diversity & Inclusion Working Groups • Parental Leave Policy • Paid Volunteer Time Off (VTO) • At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
Responsibilities
• Provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and best practices. • Act as a point of escalation for complex or high-impact engagements, helping guide resolution while remaining within defined service scope. • Support and mentor other Solutions Delivery Engineers in the region through delivery reviews, knowledge sharing, and peer guidance. • Contribute to the improvement of service templates, delivery standards, and internal documentation to strengthen consistency and scalability. • Serve as a communication filter for regional delivery topics, consolidating updates, risks, and escalations for review with the Solutions Delivery Engineering manager. • Occasional travel may be required for specific customer engagements or internal activities. • Deliver Sonatype service offerings in alignment with defined scope, success criteria, and delivery standards, including implementation, configuration, and structured customer guidance. • Support product-focused migration activities by executing data and configuration tasks, validating completion, and ensuring alignment with target state requirements. • Provide product-specific guidance, identify issues or risks, present available options, and perform troubleshooting within the engagement scope. • Manage engagement timelines, expectations, communication, and documentation, and facilitate working sessions, reviews, and customer discussions. • Collaborate with Customer Success, Sales, Support, and Product Management, and share field insights that inform product and service improvements. • Maintain accurate plans, validation records, and engagement materials, provide complete handoffs to internal teams, and record activities for traceability and continuous improvement.
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