• Architect & Build: Design, implement, and maintain scalable, secure, and reliable solutions within multiple IT systems (e.g. Jamf, Intune, Okta, Jira, Google Workspace)
• Solve Complex Problems: Lead troubleshooting efforts for complex, multi-system issues, performing thorough root cause analysis to implement fixes that prevent recurrence.
• Drive Improvement: Proactively identify performance bottlenecks, security vulnerabilities, and single points of failure, and design automated solutions to remediate them.
• Own Key Projects: Take complete ownership of the project lifecycle for key initiatives, from initial design and planning through to deployment, monitoring, and post-launch support.
• Mentor & Collaborate: Formally mentor junior engineers to elevate the team's skillset, and act as a technical representative for the team in cross-functional discussions to ensure alignment and drive sound decisions.
• Establish Best Practices: Help define and document team standards for engineering excellence, testing, and operational readiness.