openrouter - Site Reliability Engineer, Provider Operations

• Provider health and observability. Build and own monitoring for every provider and endpoint: latency, throughput, error rates, uptime, and output correctness. Set SLOs per provider tier and alert on them. • Detection and failover. Improve how quickly we detect degraded endpoints, and work with the routing team so traffic shifts away from them automatically. • Incident response. Own on-call for provider incidents: triage, mitigate, communicate with providers, run postmortems, and drive follow-ups to closure. • Provider accountability. Turn telemetry into scorecards and SLO reporting that providers act on, and be the technical escalation point when a provider's endpoint is misbehaving. • Quality regression detection. Build continuous canaries and evals that catch silent regressions (quantization changes, broken tool calling, truncated streams, pricing or usage-reporting mismatches), not just outright downtime. • Automate the toil. Replace manual provider-ops work (disabling endpoints, capacity changes, deprecations, rate-limit tuning) with safe, auditable tooling. • Capacity and launch readiness. Build tooling to load-test endpoints before big launches so day-zero traffic doesn't take them down.