Myriad360 - Solutions Development Architect : Datacenter
Requirements
• You are a pragmatic, business-minded contracts professional who balances risk with progress. You are detail-oriented, commercially aware, and focused on moving agreements forward without unnecessary friction. • You communicate clearly with both legal and non-legal stakeholders, navigate negotiations with confidence, and know when to push, compromise, or escalate. You take ownership, follow through, and create a smooth, professional experience for counterparties while keeping internal teams informed and supported. • As Senior Manager Legal Operations, you will own the contract lifecycle from intake through execution, ensuring agreements move quickly, predictably, and with appropriate risk management. You will partner cross-functionally to resolve issues, negotiate terms, and keep deals progressing toward signature. • This role directly impacts revenue velocity, vendor performance, and risk exposure. You will help the business move faster while protecting the company, and continuously improve contracting processes so they scale with the organization. • Must be based in the United States. • 5+ years of experience in contract management, legal operations, or a related role • Strong experience negotiating commercial agreements (NDAs, MSAs, vendor/customer contracts) • Excellent redlining and issue-spotting skills • Solid understanding of key legal and commercial terms (liability, indemnity, payment terms, SLAs, etc.) • Ability to communicate clearly and confidently with both legal and non-legal stakeholders • Highly organized with strong attention to detail and follow-through • Comfortable operating in a fast-paced environment with competing priorities • Experience working with contract management systems (e.g., Ironclad, DocuSign CLM, or similar) is a plus • Bachelor’s degree required; JD or paralegal certification is a plus but not required • We live and breathe our core values: • We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge. • We Before Me: • Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. • Dare To Be Great: • Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. • Own It: • We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.
Responsibilities
• Pre-Sales Discovery and Solution Development • Lead or support technical discovery sessions with clients, Account Executives, and internal stakeholders to gather project requirements, site details, business objectives, constraints, risks, and desired outcomes • Review assigned Salesforce cases promptly and determine whether sufficient information exists to begin solution development • Identify and request missing information such as site address, scoping details, regular-hours or after-hours requirements, rack elevations, floor plans, security protocols, lift or ladder requirements, and other project-specific documentation • Develop scalable and practical infrastructure solutions across data center, network, structured cabling, cloud, hybrid, AV, security, collaboration, and related technology environments • Align proposed solutions with client goals, delivery feasibility, cost expectations, project timelines, and Myriad360 standards • SOW, LC, and Proposal Development • Create, refine, and maintain Statements of Work, including in-scope items, out-of-scope items, deliverables, assumptions, acceptance criteria, project phases, and dependencies • Generate labor calculators and SOW drafts using Myriad360’s SOW Automation Tool • Validate labor, subcontractor, material, and project management cost inputs for accuracy • Incorporate vendor and subcontractor quotes into the solution package as needed • Review automated SOW output for clarity, completeness, risk, pricing accuracy, and alignment with client requirements • Produce polished draft and final SOW documents suitable for client review and internal approval • Ensure SOWs are version-controlled, properly watermarked when in draft form, and saved in the correct client folder • Case Management and Internal Workflow • Manage assigned cases through the Salesforce workflow, including Solution Development, Client Review, SP Creation, Practice Review, PMO Review, Handoff to TCS, and Client Sign-Off • Provide clear daily Salesforce updates and tag the appropriate Account Executive or internal stakeholder • Update case status accurately as work progresses • Validate that all linked documents, SOWs, labor calculators, subcontractor quotes, and supporting files are properly attached or referenced • Create or verify Slack channels from Salesforce for project-specific communication • Coordinate peer reviews with Technology Project Leads, Solutions Development Architects, or other technical reviewers • Respond promptly to PMO or TCS feedback and make required updates to the case, LC, or SOW • Documentation and SharePoint Management • Partner with Sales, Engineering, PMO, TCS, vendors, subcontractors, and clients to confirm solution feasibility, pricing, resource needs, risks, and delivery assumptions • Upload and manage all project-related documentation, including RFPs, RFQs, drawings, photos, client-provided documentation, material quotes, subcontractor quotes, drafts, proposals, and final deliverables • Produce or support technical diagrams, rack elevations, cabling layouts, architecture diagrams, BoMs, LOEs, and supporting documentation • Maintain consistency in documentation format, tone, quality, and naming standards • Cross-Functional Collaboration • Support RFP/RFI/RFQ responses and technical proposal development • Communicate project risks, open questions, assumptions, and blockers clearly and professionally • Maintain strong stakeholder communication across active cases, especially when scope, pricing, or delivery assumptions change • Participate in team syncs and contribute process improvements, lessons learned, and solutioning best practices • Complete ongoing security awareness training and comply with company policies to the requirements section • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts • Other duties as assigned
Benefits
• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with! • Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $120,000-$130,000 base salary, plus opportunities for bonus. Compensation in other geographies may vary.
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