Myriad360 - Solutions Development Architect : Datacenter (Remote)

• Pre-Sales Discovery and Solution Development • Lead or support technical discovery sessions with clients, Account Executives, and internal stakeholders to gather project requirements, site details, business objectives, constraints, risks, and desired outcomes • Review assigned Salesforce cases promptly and determine whether sufficient information exists to begin solution development • Identify and request missing information such as site address, scoping details, regular-hours or after-hours requirements, rack elevations, floor plans, security protocols, lift or ladder requirements, and other project-specific documentation • Develop scalable and practical infrastructure solutions across data center, network, structured cabling, cloud, hybrid, AV, security, collaboration, and related technology environments • Align proposed solutions with client goals, delivery feasibility, cost expectations, project timelines, and Myriad360 standards • SOW, LC, and Proposal Development • Create, refine, and maintain Statements of Work, including in-scope items, out-of-scope items, deliverables, assumptions, acceptance criteria, project phases, and dependencies • Generate labor calculators and SOW drafts using Myriad360’s SOW Automation Tool • Validate labor, subcontractor, material, and project management cost inputs for accuracy • Incorporate vendor and subcontractor quotes into the solution package as needed • Review automated SOW output for clarity, completeness, risk, pricing accuracy, and alignment with client requirements • Produce polished draft and final SOW documents suitable for client review and internal approval • Ensure SOWs are version-controlled, properly watermarked when in draft form, and saved in the correct client folder • Case Management and Internal Workflow • Manage assigned cases through the Salesforce workflow, including Solution Development, Client Review, SP Creation, Practice Review, PMO Review, Handoff to TCS, and Client Sign-Off • Provide clear daily Salesforce updates and tag the appropriate Account Executive or internal stakeholder • Update case status accurately as work progresses • Validate that all linked documents, SOWs, labor calculators, subcontractor quotes, and supporting files are properly attached or referenced • Create or verify Slack channels from Salesforce for project-specific communication • Coordinate peer reviews with Technology Project Leads, Solutions Development Architects, or other technical reviewers • Respond promptly to PMO or TCS feedback and make required updates to the case, LC, or SOW • Documentation and SharePoint Management • Partner with Sales, Engineering, PMO, TCS, vendors, subcontractors, and clients to confirm solution feasibility, pricing, resource needs, risks, and delivery assumptions • Upload and manage all project-related documentation, including RFPs, RFQs, drawings, photos, client-provided documentation, material quotes, subcontractor quotes, drafts, proposals, and final deliverables • Produce or support technical diagrams, rack elevations, cabling layouts, architecture diagrams, BoMs, LOEs, and supporting documentation • Maintain consistency in documentation format, tone, quality, and naming standards • Cross-Functional Collaboration • Support RFP/RFI/RFQ responses and technical proposal development • Communicate project risks, open questions, assumptions, and blockers clearly and professionally • Maintain strong stakeholder communication across active cases, especially when scope, pricing, or delivery assumptions change • Participate in team syncs and contribute process improvements, lessons learned, and solutioning best practices • Complete ongoing security awareness training and comply with company policies to the requirements section • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts • Other duties as assigned