Paloma Health - Product Manager
Requirements
• 2+ years in a Product Manager role in a high-growth, fast-paced, product-led organisation. • Directly leading squads and running sprint ceremonies alongside engineering teams. • Owning the product lifecycle from initial concept to launch, ongoing optimisation, and measuring outcomes. • Data analysis, A/B testing, and iterative product development. • Working within the healthcare/healthtech sector. • Building or managing internal operational products (e.g., booking engines, CRM workflows, or resource management platforms). • AI/ML product initiatives. • Formal qualifications or training in Agile methodologies (e.g., Scrum Master, Product Owner certifications). • Technical background (e.g., computer science degree, scripting, or systems ops experience)
Responsibilities
• Analysis and planning • Work closely with clinical and operations teams to translate complex service requirements into scalable technical solutions. • Write detailed user stories, acceptance criteria, and Product Requirement Documents (PRDs) for new features and system improvements. • Conduct detailed discoveries with high-quality outputs. • Analyse product performance metrics and gather user feedback for continuous improvement • Run the day-to-day operations of a Product & Engineering squad, leading all agile ceremonies (stand-ups, sprint planning, backlog grooming, and retrospectives). • Utilise data to inform decision-making, prioritisation, and the measurement of feature impact. • Support quality assurance and user acceptance testing to ensure high-quality delivery. • Manage release notes and internal training to ensure the wider team is empowered to use new platform features. • Constantly look for patterns, inefficiencies, or bugs, and fix them before they become problems. • What qualities will you bring to the role? • A passion for healthcare/healthtech and supporting the needs of our families. • Strong understanding of user-centred design principles. • Naturally data-driven, investigating issues methodically and not settling for surface-level fixes. • You enjoy the "how it works" as much as the "what it does"—you find satisfaction in building efficient, invisible systems. • Exceptional attention to detail and a love for well-defined processes. • Highly efficient and organised, with a proactive approach to managing tasks and information. • Strong collaborative skills, with the ability to work effectively across diverse teams. • Excellent communication skills, capable of articulating technical and non-technical information clearly and concisely to various audiences. • A pragmatic and realistic approach to planning, execution, and delivering results. • Enthusiastic and motivated, ready to jump into any task. • You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude. • What qualifications and experience will you bring? • qualifications and experience will you bring?
Benefits
• You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer: • A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning. • Comprehensive compensation, including: • Salary of £67,000 per year, with some flexibility based on experience. • Annual salary reviews, ensuring they are competitive • 5% employer pension contribution • Equity compensation through Share Options in Paloma Health • Private Medical Insurance • Employee Assistance Programme • 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off. • Option to buy an additional 5 days per year (giving a maximum of 42 days) • Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related • A premium performance company laptop • NHS discounts, including the Blue Light Card (as we are an NHS provider). • Equality & Diversity
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