Deliveroo - Staff Product Manager, People Product
Requirements
• A track record of building and shipping products end-to-end — from problem definition and strategy through delivery and iteration — ideally in People/HR, IT or other complex, cross-functional environments. • Experience designing products and workflows that span multiple functions, systems and stakeholders, turning complexity into simple, usable experiences. • Comfort working with both custom-built tools and third-party SaaS platforms, including integrating data across systems. • Strong analytical skills and the habit of using data and metrics to define success, prioritise and measure impact. • Excellent communication and stakeholder-management skills, with the ability to explain product decisions clearly and influence senior leaders across functions and brands. • Experience operating across regions, legal contexts or multiple brands, building products that work in a global environment. • A bias for delivering high-quality products in a fast-moving organisation, balancing speed, risk and technical constraints.
Responsibilities
• Own the end-to-end product roadmap and execution for pre-boarding and onboarding across Deliveroo, DoorDash and Wolt, from offer acceptance through to a fully ramped new hire. • Design and evolve cross-functional experiences that connect People and IT workflows — provisioning, access and account setup, equipment, documentation and early enablement — into a single, coherent journey for new joiners and their managers. • Define and track the metrics that matter — time-to-productivity, new-hire satisfaction, day-one readiness and operational efficiency — and use them to prioritise work and demonstrate impact. • Build durable, modular product capabilities — task orchestration, status visibility, and manager and new-hire dashboards — that scale across geographies, orgs and brands and reduce reliance on manual, one-off processes. • Partner closely with Engineering, Design, Analytics, People/HR and IT to translate complex, cross-functional process needs into intuitive product capabilities. • Navigate the realities of a multi-brand, multi-region environment — varied legal and compliance requirements, regional differences and change management — without disrupting critical hiring moments. • Set the product vision and influence senior stakeholders across the People and IT functions, building alignment on a shared onboarding strategy across all three brands. • Model strong product judgement: define clear problem statements, scope MVPs intentionally and invest in foundations that compound over time.
Benefits
• Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. • We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. • At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. • Diversity
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