Alpaca - Product Manager - Brokerage - UK
Requirements
• At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products • Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems • A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management • Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams • Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders • Data-driven mindset with experience using analytics tools to track product performance and make informed decisions • A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services • Experience working in an agile development environment • Who You Might Be (Nice-to-Haves): • A background in engineering • Direct experience working in the fintech or brokerage industry • Experience working in a globally distributed, remote-first company • Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed) • Experience with global identity verification providers and regulatory technology (RegTech) • How We Take Care of You: • Competitive Salary & Stock Options • Health Benefits • New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card • Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. • Recruitment Privacy Policy
Responsibilities
• As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience. • Things You Get To Do: • Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services • Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients. • Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement) • Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers • Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements • Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams • Work with go-to-market teams to enable adoption of new account features and onboarding flows • Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement
Benefits
• New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card • Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. • Recruitment Privacy Policy
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