Proper - Accounting Manager
Requirements
• At least two years managing senior individual contributors or managers, meaning people who had their own reports or owned their own client relationships. Managing a team of processors is not the same job. • You have personally owned external client relationships. Clients you can name, where you were the person they emailed. • Working knowledge of US GAAP including financial statement presentation. Enough to read a balance sheet, find something that does not tie, and challenge a senior accountant on it. • Advanced English. You will be on calls with US property owners. • Based in Colombia, with enough working-hours overlap to join US business-hours calls. • One process improvement you ran end to end, where you can tell us the number before and the number after. • A degree in accounting or demonstrated equivalent knowledge. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Knowing the truth about every account. Run health-check style reviews on client books, looking for discrepancies and for what they say about how the accounting has actually been done. Review our client health dashboard and act on what it surfaces. Spot check financials and client communications. Track error rates. Stay close to escalations and confirm they get resolved. • Coaching your team. This is the biggest part of the week. You will coach Senior and Principal Accountants on two things at once: running their own teams, and running their clients well. That includes reviewing recorded client calls and giving feedback specific enough to change what happens on the next one. • Client relationships and value. You check in on accounts on a regular cadence, and you take escalations that need someone more senior. You make sure we are delivering everything the client contracted for, and that our work is not quietly being absorbed back by the client's own team. • Quality and process. Individual errors get fixed by the team. Your job is to notice when a pattern of errors means something upstream has to change, and then change it. You will drive documentation and standardisation of client processes, and you will be the front line for rolling out new processes and automation with our Operations, Product and Engineering teams, including making sure the feedback from your team actually reaches them. • The economics. You work with Finance and Workforce Management on capacity, cost to serve and gross margin per client, and you connect those numbers back to how your own pod is staffed and run.
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