Braze - Software Engineer II, User Targeting
Requirements
• Software Engineering Experience: 2+ years of professional experience building and shipping web applications, in full-stack development or back-end services • Strong Fundamentals: Solid understanding of software design, data structures, and algorithms • Databases: Experience with SQL and at least one production database • Ownership: Able to take an ambiguous feature request, ask the right questions, and turn it into working, tested code with limited oversight • Self-Starter: Great communication and organizational skills, with a history of thriving in team environments • Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases • Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions • Scale: Experience working on a high-scale, high-throughput system • Passionate about customer experience • For candidates based in Canada, the pay range for this position at the start of employment is expected to be between CA$125,280 and CA$210,600 annually with an expected On Target Earnings (OTE) between CA$139,200 - CA$234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
Responsibilities
• We’re looking for a Software Engineer II to join the User Targeting team. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. • You will build and own features in a complex, high-scale segmentation system that underpins our entire product offering. You’ll work on new segmentation features, help improve performance and cost, and grow your expertise in large-scale data systems. Your responsibilities will include: • Design & Build: design and implement features across our Ruby on Rails backend and React frontend, from design review through production rollout • Own Features: take ownership of medium-sized projects. Break down the work, set delivery dates, and hit them • Work with Data at Scale: write and tune queries against MongoDB and ClickHouse, and learn how segmentation performance and cost change with data volume • Collaborate Cross-Functionally: work closely with product managers, designers, and other engineering teams to clarify requirements and deliver features that meet customer needs • Maintain & Evolve: write thorough automated tests, review teammates’ code, and take part in the on-call rotation to keep our systems stable and high-quality • The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team’s ability to deliver high-quality results more efficiently.
Benefits
• Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment. • From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity • Retirement and Employee Stock Purchase Plans • Flexible paid time off • Comprehensive benefit plans covering medical, dental, vision, life, and disability • Family services that include fertility benefits and equal paid parental leave • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend • A curated in-office employee experience, designed to foster community, team connections, and innovation • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching • Employee Resource Groups that provide supportive communities within Braze • Collaborative, transparent, and fun culture recognized as a Great Place to Work® • Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. • The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. • Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. • The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
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