Ōura - Product Manager, B2B Customer Solutions

Remote - San Francisco, California - Hybrid$151k - $178k+ Equity1w ago

In Office Senior NA Payments Software Product Manager B2B Goal Setting

Requirements

• 5+ years of experience as a product manager, ideally with significant time spent in B2B/enterprise, SaaS, commerce, or health tech environments, with clear evidence of owning complex, revenue‑impacting products or platforms. Experience working directly with ERP systems and analytics platforms a plus. • Demonstrated executional experience on cross‑functional initiatives that span multiple teams, systems, and stakeholders, with a track record of delivering measurable business outcomes. • Strong business acumen and comfort working with commercial leaders; you can help prioritize efforts based on factors such as revenue impact, margin, scalability, operational efficiency, and strategic fit. • Comfort operating in ambiguous environments, where data may be incomplete or changing, while still driving clarity, focus, and high‑quality decisions. • Proven ability to contribute to product vision and strategy, translate it into coherent roadmaps, and adjust plans as you learn. • Excellent communication skills — written and verbal — with experience presenting to and aligning diverse stakeholders around complex topics. Strong interpersonal and collaboration skills. • Enough technical fluency to be “dangerous” — you can reason about systems, APIs, and data flows, and you collaborate effectively with engineering, even if you don’t write production code. • Experience working across different levels of scale, understanding that tools, processes, and product approaches must evolve as the company grows. • A high degree of ownership, proactivity, and integrity — you seek out context, ask sharp questions, and drive clarity without waiting to be told what to do. • Humor, grace, and patience to build on Oura’s core values in a fast paced, high growth environment.

Responsibilities

• Own products and workstreams within B2B Customer Solutions, from development through launch and ongoing iteration, with increasing independence. Lead an engineering squad through execution and manage stakeholders across Commercial, Operations, Legal, Finance, and external partners. Manage the Commercial Solutions B2B product portfolio, keeping deliverables on track, and clearly communicating status and risks. • Develop the product strategy for your area, taking inputs from company objectives, the Commerce team, and your internal and external customers. Formulate informed opinions on our direction and strategy. • Ensure operational excellence across multiple active projects, setting standards, dashboards, and processes that keep teams aligned, unblocked, and accountable for outcomes. Set goals, identify metrics, implement instrumentation. • Be the voice of the customer, working directly with B2B customers as well as internal Sales, BD, enablement, marketing, and operations teams to deeply understand customer problems. • Be the resident expert for our solutions. Teach sales, enablement, and marketing about our solutions, known gaps, and our roadmap. • Partner with platform and core product teams (e.g., Commerce Platform, Payments, Member Experience, Enterprise Platform) to define shared services, clarify ownership, and deliver end‑to‑end experiences that work for both members and customers. • Influence peers across Product, Commercial, and Operations to align on priorities, resourcing, and tradeoffs, advocating for Commercial Solutions as a growth engine for the business. • Tell the story of B2B growth, its place within the company’s strategy, and what our customers need and expect from Oura.

Benefits

• At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. • Competitive salary and equity packages • Health, dental, vision insurance, and mental health resources • An Ōura Ring of your own plus employee discounts for friends & family • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off • Paid sick leave and parental leave • Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1 $151,000 - $178,000 • Region 2 $138,000 - $163,000 • Region 3 $127,000 - $150,000 • A recruiter can determine your Region based on your US location. • We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). • Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. • We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. • Disclaimer: Beware of fake job offers!We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards. • We will never ask for personal information like ID or payment for equipment upfront. • Official offers are sent through Docusign after a verbal offer, not via text or email. • Stay cautious and protect your personal details. • To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.