deaa6ad2-d184-436b-b69e-17f761da1d94 - Program Manager, Alma
Requirements
• 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles • Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments • Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities • Proven ability to drive outcomes through influence rather than direct authority • Strong operational judgment and ability to balance competing priorities and constraints • Excellent communication, organization, and stakeholder management skills • Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps • Track record of identifying risks early and driving practical solutions • Experience improving processes or operating models to support stronger execution
Responsibilities
• Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through • Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams • Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations • Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams • Maintain visibility into program progress, risks, and dependencies, and escalate issues early with clear mitigation plans • Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution • Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams • Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context • Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption • Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments • Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma • Alma program priorities are managed with clear plans, ownership, and follow-through, regardless of which project or account is in focus • Cross-functional partners are aligned on roles, timelines, dependencies, and next steps • Risks and issues are surfaced early and addressed with practical mitigation plans • Internal and external stakeholders experience Alma programs as organized, responsive, and well managed • Program management processes improve visibility, accountability, and consistency without creating unnecessary overhead • The role flexes smoothly across projects, picking up new initiatives with minimal ramp-up time
Benefits
• Note: We have even more benefits than listed here https://www.springhealth.com/careers#:~:text=Our%20perks%20%26%20benefits and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical https://www.onemedical.com/membership/ accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom https://www.noom.com/, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot https://springhealth.link/jd-2023-07-carrotbenefit, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub https://springhealth.link/jd-2023-07-gympassbenefit, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons https://www.brighthorizons.com/, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes. • Not sure if you meet every requirement? Research shows https://pubsonline.informs.org/doi/10.1287/mnsc.2023.4907 that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive https://www.springhealth.com/careers. If this role excites you, we encourage you to apply. • Our privacy policy: https://springhealth.com/privacy-policy/
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