Anchorage Digital - Member of Client Operations, Stablecoins
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Requirements
• Assist with the daily operational activities of stablecoin issuance and redemption, ensuring all processes are followed accurately. • Conduct stablecoin operations across mint/redeem workflows, internal controls, fiat on/off ramp processes. • Support the use and configuration of internal systems and third-party tools for secure and efficient operations. • Generate daily operational reports and track key metrics. • Collaborate with stakeholders and internal teams to ensure smooth and efficient processes. • Consistently execute operations, update procedures, and act in a timely and risk-conscious manner. • Maintain a basic understanding of financial systems and processes. • Knowledge of specific stablecoin protocols and blockchain networks (e.g., Ethereum, USDtb, USDG). • Capable of navigating and learning various systems and tools. • Ability to support the end-to-end processing of operations for institutional clients. This includes receiving, verifying, and reviewing operations accurately and in a timely manner. • Capable of navigating and learning various systems and tools such as Salesforce, JIRA, Looker. • Knowledge of reconciliation tools and methodologies. • Demonstrate a keen ability to adapt and learn quickly as business strategies evolve and new products and tasks are introduced. • Collaborate with others to create internal presentations, reporting, and/or participate in projects to enhance internal processes, or contribute to the development of new tasks. • Contribute to delivery of day-to-day results on core tasks with some direction. • Identify and escalate risks to the organization and to clients to management. • Understanding of how efficient Fiat operations integrate with digital asset workflows for institutional clients. • Enthusiasm for building and optimizing both traditional and digital asset operational capabilities. • Ability to thrive in a collaborative environment where cross-functional teamwork is essential. • Stay abreast of regulatory developments and best practices related to stablecoins and digital assets. • With guidance, ability to engage with other team members, communicate the status of work and share information that impacts other colleagues, manager, and team managers or leads. • Experience with different channels of support and communication, including chat, text, telephone, email and video conference. • Contribute to discussions within the team to improve processes and productivity, and thoughtfully conveys information and insights with impact when working with other teams to address project & issues. • Communicate with internal counterparties in a clear, articulate, and solution-oriented manner. • You have 3+ years of professional working experience in financial operations, treasury operations or crypto payment processing. • Understanding of fiat and crypto flow of funds: wire transfers, stablecoin mechanics, exchanges, and wallets. • Knowledge of specific stablecoin protocols and blockchain networks (e.g., USDC, USDG). • You have experience supporting institutional client operations in financial services, or another heavily regulated industry. • You have foundational knowledge and interest on the following subjects: blockchain, crypto-economics, stablecoins • You have a keen ability to adapt and learn quickly as business strategies evolve and new products are introduced. • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)
Responsibilities
• Assist with the daily operational activities of stablecoin issuance and redemption, ensuring all processes are followed accurately. • Conduct stablecoin operations across mint/redeem workflows, internal controls, fiat on/off ramp processes. • Support the use and configuration of internal systems and third-party tools for secure and efficient operations. • Generate daily operational reports and track key metrics. • Collaborate with stakeholders and internal teams to ensure smooth and efficient processes. • Consistently execute operations, update procedures, and act in a timely and risk-conscious manner.
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