Monzo - Credit Risk Manager, Flex Originations

• Drive Distribution Strategy: Develop and execute the credit risk frameworks for new and expanding acquisition channels, including aggregator sites, paid marketing and referral networks. • Drive Distribution Strategy: • Optimise the Customer Journey: Design, test, and deploy sophisticated underwriting and real-time decisioning strategies that balance a seamless, low-friction customer onboarding experience with robust risk management. • Optimise the Customer Journey: • Shape Product & Pricing Economics: Own the risk architecture for complex commercial propositions, evaluating the risk-reward profiles of promotional 0% offers, introductory features, and dynamic pricing structures. • Shape Product & Pricing Economics: • Champion Economic Modelling: Oversee or partner closely on credit risk valuations (including NPV modelling and affordability strategies) to ensure our underwriting decisions are grounded in highly optimized lending economics. • Champion Economic Modelling: • Lead and Scale a High-Performing Team: Hire and develop a lean team of elite analysts as we expand, fostering a culture of technical excellence, accountability and commercial impact. • Lead and Scale a High-Performing Team: • Cross-Functional Collaboration: Act as the primary credit risk partner to a cross-functional squad, working with people from product, marketing, design, engineering, fraud, machine learning and the wider Flex credit ecosystem. • Cross-Functional Collaboration: • Executive Visibility: Own performance tracking and monthly monitoring for new origination streams, translating complex credit data into clear, actionable insights for senior leadership up to executive level. • Executive Visibility: • How we work: • Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. • We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. • We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. • Work the way that works for you at Monzo! 💼 • You should apply if: • What we’re doing here at Monzo excites you! • You are a commercial, strategic credit leader with extensive experience in unsecured lending—ideally with a background in credit cards. • You are a commercial, strategic credit leader • You understand lending economics inside out, including experience with risk-based pricing, promotional lending constructs and underwriting strategies. • You understand lending economics inside out • You have a track record of driving growth through varied distribution networks (e.g., aggregators or digital marketing channels) and appreciate the unique risk profiles they carry. • You have a track record of driving growth • You are an exceptional stakeholder manager who thrives when collaborating across diverse disciplines, seamlessly aligning Product, Marketing, Fraud, and Machine Learning teams behind a unified goal. • You are an exceptional stakeholder manager • You have a track record of leading and developing analytical talent, and you are excited by the prospect of building and scaling a small, high-impact team. • You have a track record of leading and developing analytical talent • You have strong analytical and data capabilities backed up by technical coding skills (SQL is a must-have; Python and Looker experience is a plus). • You have strong analytical and data capabilities • You are highly motivated by fast-paced, "zero-to-one" environments—you enjoy navigating ambiguity, designing frameworks from scratch, and shipping meaningful changes to millions of customers. • You are highly motivated by fast-paced, "zero-to-one" environments • The Interview Process: • Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • Initial call with the hiring manager • Final loop of interviews meeting key stakeholders • Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]