Hypori - Technical Account Manager, Commercial

• 5+ years in technical account management, solutions engineering, or a similar post-sale technical role in B2B SaaS or cybersecurity • Hands-on experience with enterprise IT and security, including identity and access management (SSO, SAML, MFA), networking, and Linux or Windows administration • Experience deploying or supporting cloud-based solutions on AWS, Azure, or government cloud environments • Track record of managing escalations across a portfolio of enterprise or government accounts • Able to explain technical topics clearly to administrators, security teams, and executives • Proficiency with Salesforce, Jira, and Confluence • Authorized to work in the United States without visa sponsorship • Location: remote or hybrid with travel up to 20% percent to customer sites • Speed: You move with urgency and get things done today, not next week • Speed: • Focus: You spend your time on the issues and accounts that matter most to customer outcomes • Focus: • Extreme ownership: Your customers, your environments, your escalations. No excuses • Extreme ownership: • Accountability: You do what you say, when you say. You flag risks early, to your team and your customer • Accountability: • Coachability: You ask for feedback, act on it, and get better • Coachability: • Humility: You know what you don’t know, and you say so • Humility: • Creativity: You find new ways to solve technical problems and keep customers successful • Creativity: • Preferred Attributes • Experience supporting the Department of War, Intelligence Community, or federal civilian agencies • Familiarity with FedRAMP, NIST SP 800-53, DISA STIGs, DoD Zero Trust, or CMMC • Experience with mobile, BYOD, VDI, MDM (such as Intune or Workspace ONE), or zero trust deployments • Security or cloud certifications such as Security+, CISSP, AWS, or Azure • Experience at a high-growth SaaS company • Compensation: $130,000 – $160,000 base salary (commensurate with experience), 10% annual performance bonus. • Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce. • In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance.