Tamara - Commercial Operations Intern

• Visit assigned merchant stores according to a planned route and schedule • Check that Tamara signage, standees, counter cards, and other in-store materials are visible, accurate, current, and in good condition • Fix simple execution gaps and escalate missing materials, operational blockers, or recurring issues • Brief and retrain store managers, accountants, cashiers, and sales associates on how Tamara works and how to explain it clearly to customers • Build strong working relationships with store teams so Tamara remains visible and confidently recommended between visits • Maintain an accurate directory of key store contacts, including managers, finance contacts, checkout leads, and sales-floor leads • Gather anonymised frontline insight from store employees about customer questions, objections, checkout drop-off, competitor mentions, and opportunities to improve conversion • Capture approved photos and short videos for Tamara's marketing and UGC-style content • Log every visit, including tasks completed, employees met, staff trained, issues found, insights gathered, evidence captured, and follow-up actions • Submit a weekly report summarising store coverage, improvements, risks, recurring insights, and priorities for the following week • Score stores against Tamara's evaluation framework and track progress from the current state to the target state • How Success Will Be Measured • Completion of planned store visits • Quality and consistency of in-store Tamara visibility • Number of store employees trained and improvement in their Tamara knowledge • Speed and quality of issue identification, escalation, and resolution • Completeness of the store contact directory • Quality of daily visit logs and weekly reports • Usefulness of consumer and employee insights gathered • Quantity and quality of approved content captured • Improvement in store evaluation scores over time • Working Expectations • Represent Tamara professionally and respect merchant operating hours • Secure approval before capturing any in-store content • Do not photograph or record customers without approved consent • Keep merchant and employee contact details in approved Tamara systems only • Report facts and recurring patterns clearly, and escalate urgent merchant, customer, compliance, or brand risks on the same day