openai - Workforce Development & Education Manager, Infrastructure Sites
Requirements
• Seven or more years of experience in workforce development, technical education, apprenticeship programs, or education–industry partnerships. • Bachelor’s degree in education, instructional design, workforce development, engineering technology, or a related field, or equivalent professional experience. • Experience developing and delivering technical training programs with employers and education providers. • Experience working with trade unions, apprenticeship programs, and labor leaders. • Ability to work with technical experts to translate job requirements into clear learning objectives and practical training. • Experience managing programs with multiple partners, competing priorities, and defined deadlines. • Strong written and verbal communication skills, including experience working with educators, public officials, labor representatives, and technical leaders. • Experience evaluating program outcomes and using findings to improve delivery. • Experience in operating with ambiguity and building successful programs from the ground up, with responsible scalability in mind. • Experience in data centers, telecommunications, semiconductor manufacturing, energy, or other industries with substantial technical workforce needs. • Familiarity with training and credentials relevant to data center careers, such as OSHA 30-hour and NFPA 70E safety training, Schneider Electric DCCA, BICSI cabling credentials, CompTIA certifications, and EPA Section 608 certification for refrigerant work. • Experience with workforce funding sources, including Workforce Innovation and Opportunity Act programs, apprenticeship grants, and state workforce or community college grants. • Experience helping local residents enter skilled trades and technical careers through community-based education and training partnerships.
Responsibilities
• Work in partnership with the local Community Engagement Lead to build and manage relationships with community colleges, technical schools, universities, career and technical education programs, and local workforce boards. • Work with building trades unions and joint apprenticeship and training committees to expand training opportunities aligned with project needs both on a local and national level. • Partner with OpenAI’s infrastructure teams, developers, contractors, and operators to identify job requirements, skills gaps, and hiring timelines across construction, commissioning, and operations. • Work with educators and technical experts to develop or adapt curricula, hands-on training, and credential programs that reflect employer requirements and offerings available through OpenAI’s literacy programs. • Support apprenticeships, internships, and other work-based learning opportunities with participating employers. • Track participation, completion, credential attainment, job placement, and retention, working with partners to use the results to improve programs. • Partner with the local Community Engagement Lead to identify workforce grants and other funding opportunities, and help education and training partners pursue relevant support. • Represent OpenAI on local workforce advisory councils and in meetings with education, labor, and community partners, in partnership with the Community Engagement Lead. • Manage the program operations and administrative tasks needed to run a successful workforce development program within our data center communities.
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