MariaDB plc - Server Test Engineer - Bug Verification
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Requirements
• 2+ years of experience in software testing or technical support • 2+ years • Exceptional Analytical Skills: The ability to take a complex system failure and isolate the specific factors that cause the crash or error. • Database Expertise: Good understanding of MariaDB Server (or other RDBMS) and proficiency in SQL (complex queries, joins, and schema design). • Database Expertise • OS Proficiency: Deep "command-line" comfort with Linux, with the ability to navigate Windows and MacOS environments. Familiarity with docker, AWS, google cloud. • OS Proficiency • Communication: Strong written English skills, specifically the ability to translate technical jargon into clear instructions for both users and developers. • Communication • Scripting: Familiarity with scripting languages (Python, Bash, or Perl) to automate the setup of reproduction environments. • Scripting • Location • Travel - Adhoc as required for the role (<10%) • Travel
Responsibilities
• Defect Triage & Verification: Review incoming bug reports from users and support channels to verify their validity and impact. • Defect Triage & Verification • Test Case Simplification: Analyze complex user-submitted scenarios and distill them into the minimal repeatable test cases for the development team. • Test Case Simplification • Root Cause Analysis: Investigate system logs, configurations, and SQL execution plans to identify exactly where a failure occurs. • Root Cause Analysis • User Advocacy: Communicate directly with users and support engineers to gather missing details, provide status updates, and clarify feature specifications. • User Advocacy • Collaboration: Work closely with developers to explain reproduction steps and assist in the verification of hotfixes and patches. • Collaboration
Benefits
• Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. • You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
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