ramp - Senior Partner Consultant, Systems Integrators

United States$174k - $266k3mo ago

Remote Senior NA Insurance Payments Senior Advisor Procurement Reporting Governance Ramp Performance Management

Requirements

• Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution. • Experience in a partner-ecosystem-dependent technology business, such as ERP, accounting, finance operations, procurement, or enterprise SaaS or at a systems integrator/consulting firm that implements those platforms. • Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance. • Technical fluency to lead credible conversations about integrations, configuration, data migration, ERP workflows, and implementation design; engineering depth is not required, but sound judgment on when to engage specialists is. • Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails that protect customer outcomes and program economics. • Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem - from specialized regional SIs to global strategic consultancies - including the confidence to challenge partners and internal stakeholders when delivery readiness is insufficient. • Experience building or scaling a white-label, staff-augmentation, or outcome-based services model. • Experience with Card, Bill Pay, Procurement, AP automation, ERP integrations, multi-entity environments, or global finance operations. • Experience expanding an SI/channel program across North America and international markets. • Prior 0-to-1 partner-program or services-program experience. • WHAT SUCCESS LOOKS LIKE • Establish the SI operating model, including partner readiness, certification, service packages, quality standards, escalation paths, and reporting. • Enable existing partners to deliver the supported scope with greater independence, predictable quality, and a commercial model tied to verified milestones and customer outcomes. • Publish a data-backed expansion plan across products, ERP ecosystems, and regions, with clear readiness gates for complex offerings such as Procurement. • BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay • Employee Assistance Program and virtual care through Lumino Health • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay • REFERRAL INSTRUCTIONS • If you are being referred for the role, please contact that person to apply on your behalf. • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. • Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Responsibilities

• Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management. • Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management - defining what partners can deliver independently, when Ramp co-delivery is required, and what remains out of scope. • Serve as the first-line technical strategist for SI partners: resolve standard implementation and integration questions, orchestrate specialist support for true exceptions, and convert recurring issues into scalable playbooks, training, or product feedback. • Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, customer feedback loops, remediation plans, and reporting on time-to-live, activation, CSAT, rework, capacity, cost-to-serve, and partner-sourced or partner-influenced pipeline. • Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestone-based payouts, accelerators, partner capacity commitments, joint business planning, and the program economics required to scale sustainably. • Lead responsible program expansion across new products, ERP ecosystems, and geographies; set readiness gates for complex offerings such as Procurement, and influence Product, Product Operations, Product Marketing, and Accounting Integrations using structured field feedback.

Benefits

• SF/NYOTE $194K – $266K • Offers Equity • 75/25 Split • NationwideOTE $174K – $239K • Offers Equity • 75/25 Split • The final compensation will depend on the location and level at which the candidate is hired. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • At Ramp, we love using AI to work smarter. Tell us about a time you used or built something with AI that you're genuinely proud of. What did you make, and what tools did you use? • Recruiting Privacy Policy