Airwallex - Manager, Credit Risk Operations

San Francisco, California, United States - Hybrid$130k - $160k+ Equity3w ago

In Office NA Banking Fintech Risk Manager Recruiter SQL Data Analysis Prospecting Risk Management Reporting

Requirements

• We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. • Strong analytical and quantitative skills with demonstrated experience in assessing counterparty or merchant credit risk • Deep understanding of credit fundamentals — including financial statement analysis, cash flow assessment, collateral structures, and exposure management • Practical experience in ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios • Strong grasp of payment flows and how settlement timing, reserves, and chargebacks impact credit exposure • Ability to identify and escalate emerging credit risks across payment products and geographies • Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non-technical stakeholders • Proven ability to manage multiple priorities in a fast-paced environment with precision and attention to detail • Ownership mindset: you take accountability, drive clarity, and execute with urgency • Advanced proficiency in data analysis tools (e.g. SQL) • Familiarity with core risk domains such as card brand monitoring, compliance, and KYB/KYC requirements • Experience managing credit exposure for merchants or partners within fintech, payments, or financial institutions • Background in regulatory compliance and/or operational risk management • Track record of defining and reporting KPIs to improve process performance • Deep understanding of payment processing systems and associated credit, fraud, and operational risks • Applicant Safety Policy: Fraud and Third-Party Recruiters • To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. • Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. • Equal opportunity • Equal opportunity

Responsibilities

• As a Credit Risk Operations Manager, you will help manage Airwallex’s global credit risk exposure. You’ll assess prospective and existing merchants, define and track risk performance, and partner with cross-functional teams to drive both growth and protection. You’ll leverage data-driven insights to enhance our credit decisioning and monitoring frameworks, streamline operational processes, and continuously improve the balance between user experience and robust risk mitigation. • This hybrid role is based in San Francisco. • Manage Airwallex’s credit risk exposure across all product offerings • Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods) • Drive Know Your Business (KYB) processes to build and maintain a diversified, high-quality merchant portfolio • Define, monitor and deliver against global credit risk performance KPIs • Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring • Develop structured reporting and dashboards to give global visibility into credit risk performance • Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation • Strengthen risk awareness across global stakeholders and proactively surface emerging risks

Benefits

• $130K – $160K • Offers Equity • Offers Bonus • Airwallex promotes fair compensation practices in accordance with applicable national, federal, state, and local law. • These expected base pay ranges are based on information at the time this post was generated and represent the company’s good faith minimum and maximum ranges for this role at the time of posting. • The actual compensation offered to a candidate will be dependent upon multiple factors, including but not limited to relevant experience, skills and other qualifications, geographic location as noted, internal equity, and other external market factors. • Certain roles may be eligible for other compensation including, but not limited to, annual bonuses, commissions, RSUs, or other forms of compensation in addition to the established salary range. • Benefits vary by country and employment type in accordance with local statutory requirements. All employees receive at least the statutory minimum for paid annual leave and public holidays, with many of our locations offering additional company-provided vacation days. • For example, for US-based employees, they are eligible to participate in medical, dental, and vision insurance, a 401(k) plan, short-term and long-term disability, basic life insurance, and well-being benefits. US-based employees also receive 20 paid days of vacation and 12 paid days of company holidays in a calendar year. • Further details about our compensation and benefits package are available upon request by contacting our Talent Acquisition team. • Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. • We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. • We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. • The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.