lalamove - People Operations Assistant Manager
Requirements
• Bachelor's Degree or above in Human Resources, Business Administration, Organizational Development, Psychology, or related disciplines.- Minimum 6–8 years of Human Resources experience with exposure to Talent Acquisition, Employee Lifecycle, HR Operations, HR Business Partnering, or HR Generalist functions.- Experience in multinational, technology, logistics, retail, or fast-paced organizations is preferred.- Experience working with Regional stakeholders is an advantage.- Strong stakeholder management and communication skills.- Strong coaching, coordination, and problem-solving capability.- Good command of English, both spoken and written.- Hands-on mindset with strong execution capability. • To all candidates- Lalamove respects your privacy and is committed to protecting your personal data. • This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice • สำหรับผู้สมัครทุกคน ลาลามูฟ เคารพในความเป็นส่วนตัวของคุณและมุ่งมั่นที่จะปกป้องข้อมูลส่วนบุคคลของคุณ • ประกาศนี้จะแจ้งให้คุณทราบว่าเราจะใช้ข้อมูลส่วนบุคคลของคุณอย่างไร,อธิบายสิทธิความเป็นส่วนตัวของคุณ และการคุ้มครองตามกฎหมายเมื่อคุณสมัครงานกับเรา โปรดใช้เวลาอ่านและทำความเข้าใจประกาศนี้ • ประกาศความเป็นส่วนตัวของผู้สมัคร: https://www.lalamove.com/th-th/candidate-privacy-notice
Responsibilities
• 1. Talent Acquisition- Oversee day-to-day recruitment activities to ensure timely and quality hiring.- Support Hiring Managers in defining hiring requirements, recruitment priorities, and interview processes.- Monitor recruitment pipeline, hiring progress, recruitment KPIs, and candidate experience.- Coach and support Talent Acquisition team members to improve recruitment effectiveness.- Build and maintain talent pipelines for critical business functions.- Support employer branding initiatives and recruitment campaigns.- Partner with Regional People Team on recruitment-related initiatives where applicable. • 2. Employee Lifecycle Management- Oversee employee lifecycle processes including onboarding, probation, confirmation, internal transfers, promotions, and offboarding.- Ensure employee lifecycle processes are delivered consistently and efficiently.- Coordinate exit interview process and provide observations to support continuous improvement.- Work closely with HR Operations team to enhance employee experience throughout the employment lifecycle.- Recommend operational improvements to employee lifecycle processes. • 3. Onboarding & Training Coordination- Lead and continuously improve onboarding programs for new employees.- Coordinate orientation sessions and new hire integration activities.- Coordinate mandatory compliance training, functional training, and internal learning programs.- Partner with managers to identify operational training needs.- Monitor training completion and maintain training records.- Evaluate training participation and provide recommendations for continuous improvement. • 4. Operational People Business Partnering- Support line managers on routine people matters, employee management practices, and day-to-day HR-related issues.- Provide practical HR guidance on employee performance discussions, employee development, attendance, and people practices.- Support managers in probation review process and employee development discussions.- Coordinate implementation of regional and local people initiatives.- Escalate complex, sensitive, disciplinary, legal, compliance, or organizational matters to the People Operations Manager.- Build trusted working relationships with business stakeholders to ensure effective HR service delivery. • 5. Team Coordination & Capability Building- Provide day-to-day guidance and coaching to HR Operations team members responsible for Talent Acquisition, onboarding, employee experience, and training coordination.- Promote knowledge sharing and continuous capability development within the HR team.- Support continuous improvement of HR processes and operational efficiency.- Encourage collaboration across HR functions to improve service quality. • 6. HR Projects & Regional Collaboration- Coordinate implementation of Regional People initiatives in Thailand.- Support cross-functional HR projects and organizational initiatives.- Prepare operational HR reports related to recruitment, onboarding, training, and employee lifecycle.- Support HR analytics and people insights for operational review.- Participate in process improvement initiatives to enhance People Operations effectiveness.
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