deliveroo - Technical Integrations Manager
Requirements
• Technical understanding and ability to communicate with both technical and non-technical audiences • Understanding of API integration projects lifecycle • Ability to manage technical configuration of SaaS-like solutions • Comfort troubleshooting technical issues using data tools • Willingness to take responsibility, run multiple projects simultaneously, and drive them forward without close supervision • Experience working with product and engineering teams • Very good working knowledge of Jira, Confluence & Jira Service Management • Excellent communication, organisation and project planning skills with emphasis on technology • Demonstrated stakeholder management / relationship building skills • Ability to hold each party responsible for their actions • Experience leveraging AI tooling as a means to improve your and the team’s productivity.
Responsibilities
• Detailed planning: You will manage pre-kickoff preparations, project kickoffs, project plans including milestones and all project communications to ensure the successful adoption of the product with our key accounts. • Technical integration ownership: Manage the end-to-end technical integration of partners, from integration through to test planning, UAT, and production go-live, working with engineering and product to troubleshoot and resolve issues along the way. • Stakeholder management: This is a critical role for Deliveroo to make sure both external and internal teams are working toward the same goal and managing communication & changes as we roll out the product further. You’ll need to advocate for all stakeholders throughout the release cycle to ensure they have the support needed to succeed. • Process optimisation: It’s essential that we learn from every launch, and get quicker and more streamlined every time. You’ll be responsible for identifying where we can improve, and making sure that we execute required changes across product and engineering, business, or POS teams. • Analyse and aggregate feedback from our partners on our products and liaise with Product Management to assist in their prioritisation.
Benefits
• At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
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