NMI - Senior Product Owner (Fintech/Payments)
Requirements
• 5+ years of experience as a Product Owner or Technical Product Manager, with a track record of deep feature ownership in platform, infrastructure, or data-centric environments. • Proven ability to become the go-to SME for the products and features you own — including technical depth, not just business context. • Strong understanding of cloud-based data platforms, pipelines, and tools (BigQuery, dbt, Airflow, etc.). • Ability to write and execute SQL queries against BigQuery as part of UAT validation — confirming pipeline outputs, transformation logic, and data accuracy meet acceptance criteria. • Skilled in Agile development frameworks and tools (e.g., Jira, Confluence, Figma). • Experience conducting and managing User Acceptance Testing (UAT) to ensure product quality and stakeholder satisfaction. • Effective communication skills across technical and non-technical stakeholders. • Experience coordinating software release cycles, QA processes, and documentation. • Passion for understanding end users and translating insights into actionable product enhancements. • Experience with financial systems, billing platforms, or accounting modules in a SaaS or fintech environment. • Familiarity with cloud platforms (Google Cloud Platform preferred). • Experience in data governance or privacy-compliant data handling (GDPR, CCPA). • Technical background (CS degree or equivalent experience) is a plus. • As well as being a part of something exciting everyday, you will also receive the following benefits: • Competitive salary + bonus • A remote first culture! • Health, Dental and Vision Insurance • 13 Paid Holidays • Company volunteer days • $110,000—$125,000 USD
Responsibilities
• Product Ownership & Agile Execution • Lead delivery for the Billing and Data teams by managing team backlogs, facilitating Agile ceremonies, and ensuring work is clearly defined, prioritized, and ready for engineering execution. • Author detailed feature epics and user stories with precise acceptance criteria that give engineering teams the clarity needed to deliver without ambiguity. • Conduct and manage User Acceptance Testing (UAT) to validate that releases meet functional requirements, quality standards, and platform integrity expectations — including writing and executing SQL queries directly against BigQuery to verify data accuracy and pipeline correctness. • Coordinate release planning, write detailed release notes, and manage internal rollout communications for both platforms. • Collaborate with peer Product Owners to manage cross-team dependencies and sequencing across shared initiatives. • Partner with Product Managers to deeply understand product strategy and vision, ensuring tactical execution is consistently aligned with business direction and stakeholder priorities. • Partner with Engineering Managers to align on resource capacity and incorporate technical guidance into backlog planning, sequencing, and delivery decisions. • Collaborate with the Program Manager to support cross-functional coordination, ensuring key features are delivered with the right stakeholder alignment and organizational visibility. • Define and validate Minimum Viable Products (MVPs) that incrementally deliver value while aligning with NMI's strategic goals. • Provide product training and enablement for customer-facing teams, support, and other internal stakeholders. • Billing Platform Expertise • Develop and sustain deep knowledge of NMI's five billing platforms: their architectures, business rules, interdependencies, and how they serve different merchant and partner segments. • Serve as the primary point of contact for billing-related feature questions across engineering, finance, and operations stakeholders. • Partner with finance and cross-functional teams to ensure billing operations are compliant, auditable, and accurately integrated across key systems (e.g., payment processors, CRMs, ERP systems). • Translate complex billing requirements from cross-functional stakeholders into well-defined, executable user stories. • Identify and flag platform-level risks, technical debt, and consolidation opportunities in partnership with engineering leadership. • Data Platform Expertise • Develop and sustain deep knowledge of the Data team's ingestion pipelines, transformation layers, and data artifact delivery on GCP and BigQuery. • Serve as the primary point of contact for data platform questions, pipeline scope, and data artifact requirements across analytics and reporting stakeholders. • Author and execute SQL queries against BigQuery as a core part of UAT — validating pipeline outputs, confirming transformation accuracy, and ensuring data meets acceptance criteria before releases go live. • Partner with data engineering to define and prioritize data models, views, and dashboards that meet stakeholder reporting needs. • Advocate for data governance, lineage, and best practices in scalability, usability, and privacy-compliant data handling.
Benefits
• A remote first culture! • Health, Dental and Vision Insurance • 13 Paid Holidays • Company volunteer days
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