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Jobs(26,951)/Implementation Engineer Role(54)/jumpcloud (33) - Implementation Consultant
jumpcloud

jumpcloud - Implementation Consultant

Remote - São Paulo, Brazil3w ago
RemoteLATAMImplementation EngineerOnboarding SpecialistMentoringCustomer OnboardingProject PlanningCustomer Success

Responsibilities

• Guide direct customers and partnered organizations through scalable implementation and onboarding project plans. • Build custom onboarding plans based on the specific needs of the customer and the service offering they have purchased. • Consult, plan, and assist with all sizes of rollouts of JumpCloud in customers’ existing environments, including AD/LDAP, O365/G-Suite, and enterprise MDMs. • Resolve technical onboarding and API integration (OAUTH/SCIM) issues via email or remote web session. • Work hands-on in customer environments when applicable to execute complex migration or configuration tasks. • Collaborate with peers, mentors, and community forum leaders to provide the most effective solutions for partners and customers. • Communicate regularly with customers about action plans, recommendations, and new potential use-cases as they relate to JumpCloud. • Where you’ll be working/Location: • JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. • This role is remote in the country of Brazil. You must be located in and authorized to work in Brazil to be considered for this role. • JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Benefits

• If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. • One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO • Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

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