kira - Deployment Strategist, El Salvador
Requirements
• Fluent in Spanish and English • 4+ years of experience in consulting, product, or customer-facing roles at an AI or SaaS company • Strong presenter and facilitator who can make new features click for a room of non-technical users • Analytical, structured problem-solver who thinks quickly and acts strategically • Able to juggle many workstreams at once and reprioritize on the fly without dropping balls • Comfortable with ambiguity and fast change, and energized by building in a rollout that’s still taking shape • Technically curious and quick to learn new products. No engineering background needed, but you’re comfortable testing tools and explaining issues clearly to product and engineering teams • Ideally based in El Salvador. Candidates based elsewhere in Latin America will be considered, with regular travel to San Salvador
Responsibilities
• Learn Kira’s platform and the El Salvador deployment inside out, becoming the go-to expert on how Kira works for every type of user • Demo new features to the GoES team ahead of release, and lead trainings for both new users and existing users on new functionality • Test new tools before launch and give product managers structured, actionable feedback • Own the flow of feature requests from GoES teams (education, content, IT, evaluations, and others): gather them, prioritize them, and communicate them clearly to Product • Visit schools to collect feedback from teachers, tutors, and principals, and turn what you learn into product insight • Translate and adapt product documentation and resources for Spanish-speaking stakeholders • Partner with the GM on pilots and the rollout of new tools and use cases, and step in to keep the deployment on track when the GM is out • Present confidently to audiences from tutors to government team leads • Within 6–12 months: • GoES teams adopt new features quickly because they were trained well and brought along early • Product gets a clear, prioritized, well-documented stream of feedback and feature requests from El Salvador • New tools and pilots launch smoothly, with problems caught in testing rather than in the field • The GM can step away for a day or a week, confident the deployment is in good hands • You’ve grown with the role and taken on more strategic ownership as the rollout scales
Benefits
• Employment through Deel, our Employer of Record, with all statutory benefits required under local law • Equal Employment Opportunity Employer • Kira believes that diversity and inclusion among our employees are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Selection for employment is decided on the basis of qualifications, merit, and business need.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT