breakmark - Deployment Strategist

• Lead business discovery after signature — map the client’s supply chain workflows, decision-makers, pain points, and the metrics that define success for them • Define and prioritize the use cases for each onboarding, sequencing them so each deployment compounds the next, and translate them into clear, scoped requirements for the FDE • Own the client’s business stakeholders through onboarding — run steering meetings, manage expectations and scope, and keep the timeline on track from signature to go-live • Translate between the client’s operation and Nauta’s AI — explain what the agents can and can’t do in language that operators and executives can act on, and bring client insights back to the FDE and Research team • Build the value case for every client: baseline metrics before go-live, impact tracking after, and the business narrative that supports renewal and expansion • Co-own the handback with the FDE — success criteria met, value documented, and expansion opportunities (new use cases, sites, or teams) handed to Customer Success and Sales with full context • Profile We’re Looking For • You solve business problems: 3–5 years in strategy or management consulting, solutions consulting, customer-facing product roles, or operations at a tech startup • You operate in ambiguity: comfortable walking into a client’s operation without a complete brief, asking the right questions, and turning a messy reality into a clear, prioritized plan • You’re fluent with data: you can read a dashboard, build an analysis in spreadsheets or basic SQL, and turn it into a recommendation a client will act on • You’re technical enough to be credible: you understand how APIs, integrations, and AI agents fit into enterprise workflows — and can partner with engineers without being the one who builds • You communicate with executive clarity: structured and concise, able to run a meeting with a VP of Operations and an analyst at the same time — in both Spanish and English • You finish what you start, then let go: high accountability for outcomes during onboarding, and equally disciplined about handing off clean to Customer Success once a client is live • Based in LATAM or the US, available to work across time zones and travel to client sites when needed