Insider One - Customer Onboarding Intern
Responsibilities
• Assist in managing onboarding projects, contributing to successful outcomes and accelerating Time to Value for clients. • Participate in developing materials and processes that enhance the customer experience during onboarding. • Document client interactions and support the transition to the Customer Success Team after the onboarding phase. • Currently pursuing a degree in Business Administration, Engineering, Marketing, or related fields. • Strong written and verbal communication skills in both Portuguese and English. • Ability to effectively manage time and tasks. • Interest in technology, especially in SaaS platforms and system integration. • Willingness to learn about project management and client interaction. • Hands-on attitude, ownership, and a collaborative approach to work.
Benefits
• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together. • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru. • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. • Help build the team you want to work with and enjoy rewarding referral bonuses. • Opportunities to give back to your community through volunteering and purpose-driven social impact projects. • From global retreats to team-building activities, expect year-round events that turn into lifelong memories. • We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there. • To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile. • If this sounds like who you are and where you aspire to be, we are excited to meet you. • We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. • Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium! • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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