Insider One - Customer Success Manager

• A university degree in Business, Marketing, Engineering, or related fields, MBA preferred • 2+ years relevant work experience in customer-facing customer success, account management, or strategic consulting organization. SaaS experience is a benefit. • Strong communication skills in both writing and speaking (English & Spanish) • High sense of responsibility and accountability • Strategic thinking with excellent project management skills • To be customer-oriented and able to establish a robust relationship with the assigned customer base • To be self-motivated, a proactive teammate with innovative ideas to improve customer loyalty and adoption • Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?) • We offer many hard and soft skills training to help you improve and challenge yourself. You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. • You’ll have space to share your skills through training and workshops if you wish. Sharing is caring! • We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want • You’ll have a chance to work in an international, diverse and inclusive environment • You’ll be part of an industry that’s shaping the future of customer experiences. • Don’t believe us? Just ask Google.