wagey.ggwagey.ggv1.0-0f5e85e-22-May
Browse Tech JobsCompaniesFeaturesPricingFAQs
Log InGet Started Free
Jobs/Customer Success Manager Role/Arize AI - AI Solutions Manager, Digital Native
Pro members applied to this job 36 hours before you saw itGet Pro ›
Arize AI

Arize AI - AI Solutions Manager, Digital Native

Remote - (San Francisco)$140k - $175k+ Equity2d ago
RemoteMidNASoftwareCustomer Success ManagerSolutions ArchitectCustomer SuccessRecords ManagementMid-MarketCRM Management

Upload My Resume

Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT

Apply in One Click
Apply in One Click

Requirements

• 2+ years of experience as a Customer Success Manager in SaaS. • Proven track record of driving expansion and upsell revenue within SMB and Mid-Market accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders. • A self-starter and customer-first mindset with the ability to thrive in limited process environments. • Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively. • Strong communication skills for articulating observations and fostering collaboration across teams. • Proven ability to demo technical products and translate their value into tailored customer solutions. • A strong team player who values collaboration and collective success. • Bonus: Familiarity with AI/ML workflows or GenAI technologies. • The estimated annual salary and variable compensation for this role is between $140,000 to $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support. • While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

Responsibilities

• Build and deepen relationships with AI/ML practitioners and executives to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. • Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions. • Collaborate with technical teams, including Solutions Engineering and Application Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices. • Run workshops and training sessions with customers during onboarding. • Run business reviews to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships. • Proactively identify and develop new growth opportunities by analyzing customer usage and targeting high-value needs across your customer base. • Own the full expansion and renewal sales cycle across your book of business. • Maintain rigorous hygiene in CRM and internal tooling to support a high-performing revenue team.

Get Started Free

No credit card. Takes 10 seconds.

Privacy·Terms··Contact·FAQ·Wagey on X