Boulevard - Community Manager

• 5-7 years of experience in strategy- and execution-heavy community roles. • Experience building a community strategy from an ambiguous starting point: figuring out where an audience lives and making the case for investing there, not just running a platform someone else already chose. • Experience managing a brand’s presence and reputation on review sites like G2, Capterra, and Trustpilot. • Experience building moderation and escalation workflows for an online community. • A track record of working with teams like demand generation, support, product, or customer success to turn community feedback into action. • Strong written communication and sound judgment handling sensitive or difficult conversations in public. • Deep customer empathy and a strong sense of urgency, responding quickly and connecting customers with the right people. • Strong relationships and credibility within the beauty, wellness, salon, or spa community, including knowing which forums and voices matter to our customers. • A plus: experience launching or managing a branded Reddit presence, experience in beauty, wellness, salon, or spa, or experience monitoring and managing feedback from Facebook groups. • A degree in marketing, journalism, communications, business, or another relevant field, or equivalent experience (5+ years) • How we'll take care of you: • At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we're happy to share a good-faith estimate of the base salary range for this role. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $97,300 - $114,500 per year. For all other U.S. locations, the anticipated base salary range is $89,100 - $104,000 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling. • $97,300 - $114,500 • $89,100 - $104,000 • How we take care of our team • Our business is deeply immersed in an industry that’s centered around helping people feel their best, so we know that taking care of yourself isn’t selfish; it’s essential. That’s why our culture pairs high standards with genuine care. We don't glorify burnout or wear ‘always on’ as a badge of honor. Instead, we’ve created benefits designed to support you inside and outside of work, so you can bring your best self to both. • Here’s how we support you: • Competitive base pay and performance bonus eligibility because you deserve to be rewarded for your impact. • Equity participation for all full-time employees because we believe the people helping build Boulevard should share in our long-term success. • Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage to help take care of you and your loved ones. • An annual $1,200 HSA employer contribution for eligible plans to help support healthcare costs and future planning. • 100% covered dental, vision, life, and disability insurance, ensuring you stay healthy, protected, and ready for whatever life brings. • 12 weeks of fully paid U.S. parental leave supporting all new parents equally as they take the time to bond, adjust, and be present when welcoming a new family member. • Flexible paid time off, plus 10 U.S. company holidays, where you are encouraged to rest, recharge, and take the time you need, guilt-free. • Fully remote with support, including a $200 home office setup allowance and a $50 monthly WFH reimbursement so your workspace is set up for success. • $200 quarterly Boulevard Bucks to prioritize your well-being and stay connected to the industry we serve. • And other perks like One Medical membership and Employee Assistant Program. • To learn how Boulevard collects, uses, and protects personal information related to candidates and employees, please review our Boulevard Employee & Personnel Privacy Notice.