kognitos - Forward Deployed Engineer
Requirements
• 3+ years of experience as a software engineer, solutions engineer, or forward deployed engineer, ideally in a customer-facing technical role • Strong proficiency in Python and/or another general-purpose language; comfort reading and writing production code • Experience integrating with enterprise systems (REST/SOAP APIs, databases, ERP or finance systems, or RPA tools) • Ability to operate independently in ambiguous, fast-moving customer environments • Excellent communication skills — able to explain technical tradeoffs to both engineers and business stakeholders • Comfort with occasional travel • Background in enterprise automation, RPA, or workflow orchestration (e.g., UiPath, Automation Anywhere, Camunda) • Experience with LLMs, NLP, or AI-driven automation • Prior experience in finance, accounts payable, or healthcare operations • Startup experience, particularly at a Series A/B stage company
Responsibilities
• Partner directly with enterprise customers — finance, AP, healthcare, and IT teams — to scope, design, and implement automations on the Kognitos platform • Translate ambiguous business requirements and undocumented processes into working “English as Code” automations • Build custom integrations between Kognitos and customer systems: ERPs, databases, APIs, email, and document sources • Debug and resolve production issues at customer sites, often under time pressure • Own the technical relationship with key accounts through onboarding, deployment, and expansion • Feed field learnings back to product and engineering to improve the platform for every customer • Travel to customer sites as needed (up to ~25%)
Benefits
• Ground-floor opportunity at a fast-growing, well-funded AI automation company • Direct impact on product direction — your fieldwork shapes what gets built next • Work with category-defining “English as Code” technology • Collaborative, distributed team across North America, Europe, and India • Note: Location, compensation, and specific requirements are placeholders — update before publishing to match the actual role. • You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. • EQUAL OPPORTUNITIES PROVIDER
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